
Robin Sinclair
As a manager of product support at SAP, I have over 20 years of experience in providing excellent... | London, Ontario, Canada
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Robin Sinclair’s Emails ro****@sa****.com
Robin Sinclair’s Phone Numbers 49610661****
Social Media
Robin Sinclair’s Location London, Ontario, Canada
Robin Sinclair’s Expertise As a manager of product support at SAP, I have over 20 years of experience in providing excellent customer service and solving complex problems for various software products. I lead a team of product support specialists who work with customers across North America, Europe, and Asia, ensuring their satisfaction and loyalty. I have a strong background in customer relationship management (CRM), having worked previously as a manager of product support at Cartesis and Outlooksoft, where I managed the hotline support services and the product support operations. I have also developed skills in customer success, product management, and project management, as I collaborate with internal and external stakeholders to deliver quality solutions and improve customer retention and revenue. I have a passion for learning and innovation, and I hold a degree in international relations and German from Schiller International University. I am fluent in German and English, and I enjoy working in a diverse and multicultural environment. My goal is to make a positive impact on the customers, the products, and the company, by leveraging my expertise, skills, and values.
Robin Sinclair’s Current Industry Sap
Robin
Sinclair’s Prior Industry
Reuters
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Outlooksoft
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Cartesis
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Sap
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Work Experience

Sap
Manager, Product Support
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cartesis
Manager, Product Support North America
Sat Dec 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Outlooksoft
Manager, Hotline Support Services
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Reuters
Manager, North American Fixed Income Data
Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Reuters
Manager, Customer Support
Sat Mar 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)