ro****@hp****.com & No phone number available.

Rohit Guha

Overall 12 years of experience in the field of Information technology and Services. In my journey, I have... | Bengaluru, Bengaluru, India

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Rohit Guha’s Emails ro****@hp****.com

Rohit Guha’s Phone Numbers No phone number available.

Social Media

Rohit Guha’s Location Bengaluru, Bengaluru, India

Rohit Guha’s Expertise Overall 12 years of experience in the field of Information technology and Services. In my journey, I have been deeply involved in the Server space as a Subject Matter Expert in my early days. With time and inculcating skill related to Customer Relationship Management, moved into the arena of Escalation Management as an Escalation Manager. Currently, working as an Account Support Manager (offshore) involved with top Accounts like Jaguar land Rover, Equiniti, Samsung etc. My key deliverables include: -Act as the focal point for the account identified liaising with all the technical/non-technical and the delivery teams. -Manage an account end to end by driving all the cross-functional team's team to ensure the customer’s health index improves -Responsible for data mining and proactive account management and an end to end internal communications. -Act as the internal advocate and liaison to drive customer satisfaction. -Spearhead internal escalation calls on any issues related to the assigned accounts. -Manage any formal/non-formal escalations related to the Account

Rohit Guha’s Current Industry Hewlett Packard Enterprise

Rohit Guha’s Prior Industry
Hewlett Packard Enterprise | Hp

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Work Experience

Hewlett Packard Enterprise

Team Manager

Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Hewlett Packard Enterprise

Account Support Manager

Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Hewlett Packard Enterprise

Sensitive Account Manager

Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Hp

Server Support Engineer

Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Hp

Technical Support Specialist

Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Hewlett Packard Enterprise

Team Manager

— Present

Skills

Languages

Rohit Guha Email Addresses

ro****@hp****.com Work Email

ro****@hp****.com Personal Email

FAQ About Rohit Guha

Rohit Guha is located at
Bengaluru, Bengaluru, India

Rohit Guha is a
Overall 12 years of experience in the field of Information technology and Services. In my journey, I have been deeply involved in the Server space as a Subject Matter Expert in my early days. With time and inculcating skill related to Customer Relationship Management, moved into the arena of Escalation Management as an Escalation Manager. Currently, working as an Account Support Manager (offshore) involved with top Accounts like Jaguar land Rover, Equiniti, Samsung etc. My key deliverables include: -Act as the focal point for the account identified liaising with all the technical/non-technical and the delivery teams. -Manage an account end to end by driving all the cross-functional team's team to ensure the customer’s health index improves -Responsible for data mining and proactive account management and an end to end internal communications. -Act as the internal advocate and liaison to drive customer satisfaction. -Spearhead internal escalation calls on any issues related to the assigned accounts. -Manage any formal/non-formal escalations related to the Account Hewlett Packard Enterprise

Rohit Guha currently works in the
Hewlett Packard Enterprise

Rohit Guha specializes in
Overall 12 years of experience in the field of Information technology and Services. In my journey, I have been deeply involved in the Server space as a Subject Matter Expert in my early days. With time and inculcating skill related to Customer Relationship Management, moved into the arena of Escalation Management as an Escalation Manager. Currently, working as an Account Support Manager (offshore) involved with top Accounts like Jaguar land Rover, Equiniti, Samsung etc. My key deliverables include: -Act as the focal point for the account identified liaising with all the technical/non-technical and the delivery teams. -Manage an account end to end by driving all the cross-functional team's team to ensure the customer’s health index improves -Responsible for data mining and proactive account management and an end to end internal communications. -Act as the internal advocate and liaison to drive customer satisfaction. -Spearhead internal escalation calls on any issues related to the assigned accounts. -Manage any formal/non-formal escalations related to the Account

Rohit Guha speaks the following languages:
No languages available.

Rohit Guha has prior experience in the following industries:
Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hp , Hp

Rohit Guha has the following professional experience:
Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hp , Hp , Hewlett Packard Enterprise .