
Rupesh Kumar
Solutions-Oriented Professional with expertise in governing system support, engineering, and technology operations; excels in transforming application support operations... | Bangalore Urban, Karnataka, India
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Rupesh Kumar’s Emails ru****@ak****.com
Rupesh Kumar’s Phone Numbers No phone number available.
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Rupesh Kumar’s Location Bangalore Urban, Karnataka, India
Rupesh Kumar’s Expertise Solutions-Oriented Professional with expertise in governing system support, engineering, and technology operations; excels in transforming application support operations through strategic initiatives. Record of problem-solving and collaboration with program managers, developers, and analysts to spearhead migration projects for seamless transitions and optimal performance. Skilled in analysing requirements, managing vendors, and creating roadmaps; contributes to strategic decision-making while executing the vision for company's application landscape to drive tangible business value. Prowess in process automation, data integration, ticketing systems, and analytics solutions; develops and tracks KPIs & EIFS. Polished talents in the design, implementation, and testing of incident response, disaster recovery, and IT continuity plans, safeguarding critical applications and systems during disruption. Success in managing IT compliance audits and internal reviews in adherence to regulatory & operational standards. STRATEGIC IT INTEGRATION - Spearhead integration of information technology into business operations, providing strategic guidance to IT Application teams to achieve organizational objectives and targets. APPLICATION SUPPORT - Advise on the incorporation and integration of information technology systems to optimize commercial efficiency, process improvement, service delivery, customer relationships. Oversee Network and System Administration activities to ensure the availability, reliability, and performance of IT infrastructure. CHANGE MANAGEMENT & PROJECT COORDINATION - Facilitate seamless Change Management procedures to oversee the planning, implementation, and evaluation of changes to IT infrastructure, ensuring minimal impact on operations and stakeholder satisfaction. SECURITY, COMPLIANCE & RISK MANAGEMENT - Maintain business continuity strategies to minimize disruptions during unforeseen disasters and uphold service levels. PEOPLE COORDINATION & LEADERSHIP - Lead team towards achieving strategic goals and delivering high-quality results in line with organizational priorities. Foster a culture of collaboration and teamwork by facilitating communication and coordination across departments APPLICATION & SYSTEM SUPPORT SYSTEM & SUPPORT ENGINEERING TECHNOLOGY OPERATIONS AUDIT & COMPLIANCE INCIDENT MANAGEMENT PROJECT COORDINATION KEY STAKEHOLDER ENGAGEMENT TEAM LEADERSHIP
Rupesh Kumar’s Current Industry Arm
Rupesh
Kumar’s Prior Industry
Akamai Technologies
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Arm
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Work Experience

Arm
Senior Manager Business Application Operations
Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Akamai Technologies
Manager Systems Support
Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Akamai Technologies
Systems Support Engineer.Senior II Lead.
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Akamai Technologies
Senior System Support Engineer
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Akamai Technologies
System Support Engineer II
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Akamai Technologies
System Support Engineer
Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)