Sakshi Sachdeva
I have over four years of experience in the IT industry, with a focus on customer success and... | Montreal, Montreal, Canada
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Sakshi Sachdeva’s Emails sa****@pd****.com
Sakshi Sachdeva’s Phone Numbers No phone number available.
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Sakshi Sachdeva’s Location Montreal, Montreal, Canada
Sakshi Sachdeva’s Expertise I have over four years of experience in the IT industry, with a focus on customer success and technical support. I am currently a Software Technical Lead at PDF Solutions, where I oversee the development and delivery of software solutions for clients in various domains. I am passionate about solving complex technical challenges, enhancing user experience, and ensuring customer satisfaction. I hold two AMCAT certifications in data processing and software engineering, and I have a master's degree in information technology. I value innovation, collaboration, and continuous learning, and I seek to contribute to the mission and vision of PDF Solutions with my diverse skills and perspectives. In my previous role as a M365 Business Technical Lead at Sherweb, I was responsible for identifying and resolving technical issues related to in-house M365 products. I also ensured the performance and quality of a group of technical advisors, and acted as the first escalation level for technical problems. I used my knowledge and skills in Office365, PowerShell, Exchange, Active Directory, and data migration to provide proactive and reactive support to clients over phone, email, and chat. I collaborated actively with different teams in the organization to achieve customer satisfaction and retention. I received positive feedback from clients and managers for my technical expertise, communication skills, and problem-solving abilities.
Sakshi Sachdeva’s Current Industry Pdf Solutions
Sakshi
Sachdeva’s Prior Industry
India Today
|
Jk Technosoft
|
Hcl Technologies
|
Rgis
|
Sherweb
|
Pdf Solutions
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Work Experience
Pdf Solutions
Software Technical Lead
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Sherweb
M365 Business Technical Lead
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Sherweb
Technical Support Advisor
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Rgis
Team Lead
Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Rgis
Inventory Specialist
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Hcl Technologies
Office 365 Analyst
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Jk Technosoft
Trainee Analyst
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
India Today
Intern
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Sakshi Sachdeva Email Addresses
FAQ About Sakshi Sachdeva
-
Sakshi Sachdeva is located at
Montreal, Montreal, Canada -
Sakshi Sachdeva is a
I have over four years of experience in the IT industry, with a focus on customer success and technical support. I am currently a Software Technical Lead at PDF Solutions, where I oversee the development and delivery of software solutions for clients in various domains. I am passionate about solving complex technical challenges, enhancing user experience, and ensuring customer satisfaction. I hold two AMCAT certifications in data processing and software engineering, and I have a master's degree in information technology. I value innovation, collaboration, and continuous learning, and I seek to contribute to the mission and vision of PDF Solutions with my diverse skills and perspectives. In my previous role as a M365 Business Technical Lead at Sherweb, I was responsible for identifying and resolving technical issues related to in-house M365 products. I also ensured the performance and quality of a group of technical advisors, and acted as the first escalation level for technical problems. I used my knowledge and skills in Office365, PowerShell, Exchange, Active Directory, and data migration to provide proactive and reactive support to clients over phone, email, and chat. I collaborated actively with different teams in the organization to achieve customer satisfaction and retention. I received positive feedback from clients and managers for my technical expertise, communication skills, and problem-solving abilities. Pdf Solutions -
Sakshi Sachdeva currently works in the
Pdf Solutions -
Sakshi Sachdeva specializes in
I have over four years of experience in the IT industry, with a focus on customer success and technical support. I am currently a Software Technical Lead at PDF Solutions, where I oversee the development and delivery of software solutions for clients in various domains. I am passionate about solving complex technical challenges, enhancing user experience, and ensuring customer satisfaction. I hold two AMCAT certifications in data processing and software engineering, and I have a master's degree in information technology. I value innovation, collaboration, and continuous learning, and I seek to contribute to the mission and vision of PDF Solutions with my diverse skills and perspectives. In my previous role as a M365 Business Technical Lead at Sherweb, I was responsible for identifying and resolving technical issues related to in-house M365 products. I also ensured the performance and quality of a group of technical advisors, and acted as the first escalation level for technical problems. I used my knowledge and skills in Office365, PowerShell, Exchange, Active Directory, and data migration to provide proactive and reactive support to clients over phone, email, and chat. I collaborated actively with different teams in the organization to achieve customer satisfaction and retention. I received positive feedback from clients and managers for my technical expertise, communication skills, and problem-solving abilities. -
Sakshi Sachdeva speaks the following languages:
No languages available. -
Sakshi Sachdeva has prior experience in the following industries:
Sherweb , Sherweb , Rgis , Rgis , Hcl Technologies , Jk Technosoft , India Today -
Sakshi Sachdeva has the following professional experience:
Pdf Solutions , Sherweb , Sherweb , Rgis , Rgis , Hcl Technologies , Jk Technosoft , India Today . -
You can view Sakshi Sachdeva’s
LinkedIn profile at LinkedIn URL. -
Sakshi Sachdeva’s work email addresses are
[email protected] . -
Sakshi Sachdeva works at
Pdf Solutions
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