Samena Kauser
Seasoned Banker with over 10 years’ experience in both Retail and Business Banking, having strong focus and knowledge... | Emirates Nbd, Baniyas Road, United Arab Emirates
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Samena Kauser’s Emails sa****@em****.com
Samena Kauser’s Phone Numbers No phone number available.
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Samena Kauser’s Location Emirates Nbd, Baniyas Road, United Arab Emirates
Samena Kauser’s Expertise Seasoned Banker with over 10 years’ experience in both Retail and Business Banking, having strong focus and knowledge on Compliance, Operations and Customer Service. Joined EmiratesNBD in 2008 with Retail Banking and moved to Business Banking as Customer Service Representative in 2013. Gained exposure to busiest SME Customer Service Branch Desks of Deira Region and independently managed approximately 40 walk- in customers a day providing best service support. Taken over as Assistant Business Support Manager in January 2016 with core focus on Remediation Projects, Compliance alerts, AML triggers and Correspondent /Central Bank queries. Achievements in EmiratesNBD • Certificate of Achievement for Outstanding performance 2017 • Gems Award for Best Assistant Business Support Manager - 2016 • Successfully completed Certified Associate Program in year 2015 • Gems Sharp Shooter Award for Best Customer Service -Business Banking 2014 • Gems Award for Service Excellence- Retail 2013 • Certificate of Achievement for Outstanding performance 2012 In my tenure with EmiratesNBD, have successfully managed Customer Service, Operations, Audit, Branch walk-ins, Compliance Alerts, AML triggers, Correspondent /Central Bank queries, Remediation Projects, independent portfolio of 250+ customers and built interpersonal relationship with both internal and external customers of the Bank.
Samena Kauser’s Current Industry Emirates Nbd
Samena
Kauser’s Prior Industry
Emirates Nbd
|
Abu Dhabi Commercial Bank
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Work Experience
Emirates Nbd
Customer Service & Control Manager
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Emirates Nbd
Assistant Manager, Business Support - Business Banking
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Emirates Nbd
Relationship Manager, Business Banking
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Emirates Nbd
Assistant Manager, Business Support - Business Banking
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Emirates Nbd
Customer Service Representative - Business Banking
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Emirates Nbd
Branch Coordinator, Retail Banking
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Abu Dhabi Commercial Bank
Pre-Screener/ Contact Point Verification Officer (Credit Department)
Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Emirates Nbd
Assistant Manager, KYC/CDD Operations - Business Banking
— PresentSkills
Languages
Samena Kauser Email Addresses
FAQ About Samena Kauser
-
Samena Kauser is located at
Emirates Nbd, Baniyas Road, United Arab Emirates -
Samena Kauser is a
Seasoned Banker with over 10 years’ experience in both Retail and Business Banking, having strong focus and knowledge on Compliance, Operations and Customer Service. Joined EmiratesNBD in 2008 with Retail Banking and moved to Business Banking as Customer Service Representative in 2013. Gained exposure to busiest SME Customer Service Branch Desks of Deira Region and independently managed approximately 40 walk- in customers a day providing best service support. Taken over as Assistant Business Support Manager in January 2016 with core focus on Remediation Projects, Compliance alerts, AML triggers and Correspondent /Central Bank queries. Achievements in EmiratesNBD • Certificate of Achievement for Outstanding performance 2017 • Gems Award for Best Assistant Business Support Manager - 2016 • Successfully completed Certified Associate Program in year 2015 • Gems Sharp Shooter Award for Best Customer Service -Business Banking 2014 • Gems Award for Service Excellence- Retail 2013 • Certificate of Achievement for Outstanding performance 2012 In my tenure with EmiratesNBD, have successfully managed Customer Service, Operations, Audit, Branch walk-ins, Compliance Alerts, AML triggers, Correspondent /Central Bank queries, Remediation Projects, independent portfolio of 250+ customers and built interpersonal relationship with both internal and external customers of the Bank. Emirates Nbd -
Samena Kauser currently works in the
Emirates Nbd -
Samena Kauser specializes in
Seasoned Banker with over 10 years’ experience in both Retail and Business Banking, having strong focus and knowledge on Compliance, Operations and Customer Service. Joined EmiratesNBD in 2008 with Retail Banking and moved to Business Banking as Customer Service Representative in 2013. Gained exposure to busiest SME Customer Service Branch Desks of Deira Region and independently managed approximately 40 walk- in customers a day providing best service support. Taken over as Assistant Business Support Manager in January 2016 with core focus on Remediation Projects, Compliance alerts, AML triggers and Correspondent /Central Bank queries. Achievements in EmiratesNBD • Certificate of Achievement for Outstanding performance 2017 • Gems Award for Best Assistant Business Support Manager - 2016 • Successfully completed Certified Associate Program in year 2015 • Gems Sharp Shooter Award for Best Customer Service -Business Banking 2014 • Gems Award for Service Excellence- Retail 2013 • Certificate of Achievement for Outstanding performance 2012 In my tenure with EmiratesNBD, have successfully managed Customer Service, Operations, Audit, Branch walk-ins, Compliance Alerts, AML triggers, Correspondent /Central Bank queries, Remediation Projects, independent portfolio of 250+ customers and built interpersonal relationship with both internal and external customers of the Bank. -
Samena Kauser speaks the following languages:
No languages available. -
Samena Kauser has prior experience in the following industries:
Emirates Nbd , Emirates Nbd , Emirates Nbd , Emirates Nbd , Emirates Nbd , Abu Dhabi Commercial Bank -
Samena Kauser has the following professional experience:
Emirates Nbd , Emirates Nbd , Emirates Nbd , Emirates Nbd , Emirates Nbd , Emirates Nbd , Abu Dhabi Commercial Bank , Emirates Nbd . -
You can view Samena Kauser’s
LinkedIn profile at LinkedIn URL. -
Samena Kauser’s work email addresses are
[email protected] . -
Samena Kauser works at
Emirates Nbd
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