Sandeep Jayakrishnan
SUMMARY Possess strong team leadership, motivational, and coaching skills. Maintain a consultative coaching style and extensive interviewing and hiring... | Chennai, Chennai, India
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Sandeep Jayakrishnan’s Emails sa****@ky****.com
Sandeep Jayakrishnan’s Phone Numbers No phone number available.
Social Media
Sandeep Jayakrishnan’s Location Chennai, Chennai, India
Sandeep Jayakrishnan’s Expertise SUMMARY Possess strong team leadership, motivational, and coaching skills. Maintain a consultative coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, client SLAs and quality assurance standards. Core competencies include: Building a team that effectively supports client programs, products and services. Driving the development of superior customer service and high performance. Leading workflow distribution and floor management to ensure service levels are satisfied. Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff. Maintaining service, talk/wrap time, data, and both client and consumer satisfaction levels. Specialties: Customer Service, Voice and Non Voice, Backend credit processing, Order Verifcation.
Sandeep Jayakrishnan’s Current Industry Kyndryl
Sandeep
Jayakrishnan’s Prior Industry
Destination Resorts
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Tata Business Support Services
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Firstsource
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Allsec Technologies
|
Ibm
|
Kyndryl
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Work Experience
Kyndryl
Business Continuity Manager India And Integrated Operations Chennai
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ibm
Business Continuity, Facilties And Space Management (Integrated Operations)
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Allsec Technologies
Senior Operations Manager
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Firstsource
Operations Manager
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Business Support Services
Operations Manager
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Business Support Services
Team Manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Business Support Services
Team Leader
Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Business Support Services
Customer Care Executive
Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Destination Resorts
Sales Representative
Sat Nov 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Sandeep Jayakrishnan Email Addresses
FAQ About Sandeep Jayakrishnan
-
Sandeep Jayakrishnan is located at
Chennai, Chennai, India -
Sandeep Jayakrishnan is a
SUMMARY Possess strong team leadership, motivational, and coaching skills. Maintain a consultative coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, client SLAs and quality assurance standards. Core competencies include: Building a team that effectively supports client programs, products and services. Driving the development of superior customer service and high performance. Leading workflow distribution and floor management to ensure service levels are satisfied. Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff. Maintaining service, talk/wrap time, data, and both client and consumer satisfaction levels. Specialties: Customer Service, Voice and Non Voice, Backend credit processing, Order Verifcation. Kyndryl -
Sandeep Jayakrishnan currently works in the
Kyndryl -
Sandeep Jayakrishnan specializes in
SUMMARY Possess strong team leadership, motivational, and coaching skills. Maintain a consultative coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, client SLAs and quality assurance standards. Core competencies include: Building a team that effectively supports client programs, products and services. Driving the development of superior customer service and high performance. Leading workflow distribution and floor management to ensure service levels are satisfied. Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff. Maintaining service, talk/wrap time, data, and both client and consumer satisfaction levels. Specialties: Customer Service, Voice and Non Voice, Backend credit processing, Order Verifcation. -
Sandeep Jayakrishnan speaks the following languages:
No languages available. -
Sandeep Jayakrishnan has prior experience in the following industries:
Ibm , Allsec Technologies , Firstsource , Tata Business Support Services , Tata Business Support Services , Tata Business Support Services , Tata Business Support Services , Destination Resorts -
Sandeep Jayakrishnan has the following professional experience:
Kyndryl , Ibm , Allsec Technologies , Firstsource , Tata Business Support Services , Tata Business Support Services , Tata Business Support Services , Tata Business Support Services , Destination Resorts . -
You can view Sandeep Jayakrishnan’s
LinkedIn profile at LinkedIn URL. -
Sandeep Jayakrishnan’s work email addresses are
[email protected] . -
Sandeep Jayakrishnan works at
Kyndryl
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