
Sandeep Sachan
17 years of experience in UC/CC Solution, Implement, Administration including listed assets •Project Management •People Management •Change Management •Configuration Management •Vulnerability Management •Vendor Management •Situation... | Germany
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Sandeep Sachan’s Emails sa****@mc****.com
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Sandeep Sachan’s Location Germany
Sandeep Sachan’s Expertise 17 years of experience in UC/CC Solution, Implement, Administration including listed assets •Project Management •People Management •Change Management •Configuration Management •Vulnerability Management •Vendor Management •Situation Management Cloud Contact Center • Nice CXone (inContact) Full Suite • AI, RTIG, ChatBots, IEX, WFM, Salesforce/Mastermind Integrations • Amazon Connect • 3CX, Luware Systems • Microsoft Teams Avaya Specialties: Avaya Contact Center Administration Avaya CM Administration 10.x Avaya Aura System Manager & Session Manager 10.x, Session Border Control (SBC) SIP expert Avaya Aura Messaging 7.3, Avaya IX Messaging Avaya Call management system R19 Avaya Voice Portal, Avaya Experience Portal, AES Avaya IX Workplace Suite, Avaya Media Gateway 450, Avaya media Servers Avaya Workforce Optimization System (AWFOS) Polycom Specialities: Polycom Meeting Experience & Scheduling Portal 2.3(MEA & WSP) Polycom Group Series 700/500/300 Polycom RealPresence Access Director (RPAD) Polycom HDX 9000/8000/7000/4000 Group Series, G7500, Studio X30,50,TC08 Polycom Trio 8800/8500, DMA, RMX, CMA, RealPresence Resource Manager Zoom Video Conferencing, LifeSize, Cisco Video, BlueJeans, Vidyo, Skype for Business, Teams AWS Cloud & DevOps: Hands-on experience on IAM, S3, CDN, EC2, VPC, Cloud Formation Good Understanding on DynamoDB, Route53 & DNS, Terraform Good Understanding on SQS, SNS, EBS, RDS, Monitoring, Metrics Good Understanding on Data Center Operations and Different technologies RDBMS/NoSQL DB, Hands-on experience of Tableau, Alteryx Reporting, VMware MNC Tools : DevOps, Agile Framework, Scrum, Kanban, Leankit, Jira, Confluence, ServiceNow, Box, Slack, Okta, PasswordSafe Methodology, Power BI
Sandeep Sachan’s Current Industry Johnson Controls
Sandeep
Sachan’s Prior Industry
Accenture Technology Solutions
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Xchanging
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Mckinsey
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Lipinski Telekom
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Johnson Controls
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Work Experience

Johnson Controls
Solutions Architect
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Lipinski Telekom
System Specialist - Collaboration
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Mckinsey
IT Operations Service Delivery Manager
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Mckinsey
Tech Lead - VoIP & Video
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Mckinsey
Sr. Specialist -VoIP & Video
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Xchanging
Sr. Analyst - VoIP & Video
Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture Technology Solutions
Analyst - VoIP & Video
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)