
Sandeep Thirugu
Incident Management: Troubleshoot and resolve the network and server alerts within agreed SLA 15Min for Critical & High... | Hyderabad, Telangana, India
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Sandeep Thirugu’s Emails sa****@ea****.com
Sandeep Thirugu’s Phone Numbers No phone number available.
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Sandeep Thirugu’s Location Hyderabad, Telangana, India
Sandeep Thirugu’s Expertise Incident Management: Troubleshoot and resolve the network and server alerts within agreed SLA 15Min for Critical & High priority, 30Min for Medium & Low priority alerts. Create/ Follow up of pending Incidents related to network outage (LAN & WAN) and escalate to carrier or Field Administrator as required. Create SOP’s for onboarding and monitoring of new devices added for the Client Infrastructure. Participate in BRIDGE CALLS during Monthly maintenance and adjusting thresholds of Top devices categorized by Technology, OS and Usage etc.
Sandeep Thirugu’s Current Industry Eastman
Sandeep
Thirugu’s Prior Industry
Netenrich
|
Eastman Chemical
|
Eastman
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Work Experience

Eastman
Senior Infrastructure Operations Analyst
Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Eastman Chemical
Advanced Infrastructure Operations Analyst
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Netenrich
Sr Network Analyst
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Netenrich
Network Analyst
Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)