
Saurabh Arora
I believe that we are in the era of internet for customers and social media plays an important... | Bangalore, Bangalore, India
*50 free lookup(s) per month.
No credit card required.
Saurabh Arora’s Emails sa****@hp****.uni-potsdam
Saurabh Arora’s Phone Numbers No phone number available.
Social Media
Saurabh Arora’s Location Bangalore, Bangalore, India
Saurabh Arora’s Expertise I believe that we are in the era of internet for customers and social media plays an important role in connecting billions across the globe. I realized that there exists a huge gap in technology that would allow brands to deeply engage with their customers on social media and that was the trigger to build Airwoot: a company that brings artificial intelligence together with customer intelligence to drive customer delight. Airwoot is an intelligent customer experience platform which uses natural language processing and machine learning to automatically identify customers who need engagement and help brands reduce response time, uncover business insights behind conversations, know the customers like never before and increase customer satisfaction. Airwoot has the pleasure of helping businesses achieve: u25ba 6x faster response time u25ba 2.5x rise in customer engagement u25ba 90%+ accuracy in automatically detecting spam u25ba 1 out of 5 social media crisis situations proactively averted u25ba 26% increase in customer satisfaction u25ba Frictionless integration with any existing customer systems and CRM Airwoot technology enables brands to deliver pro-active, real-time customer support and engagement through social media channels, Facebook and Twitter, at scale. I see a world where the brands have the power to engage with their customers on social media to the u201cpower of oneu201d and getting to know them like never before.
Saurabh Arora’s Current Industry Plum HQ
Saurabh
Arora’s Prior Industry
Politecnico di Torino
|
Macquarie University
|
Swedish Institute of Computer Science
|
Institute for Infocomm Research
|
Hasso-Plattner-Institute
|
Filterly
|
Airwoot
|
Freshworks
|
Startereum
|
Plum HQ
Not the Saurabh Arora you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Plum HQ
Co-Founder
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Startereum
Co-Founder
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Freshworks
Product Head
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Airwoot
Founder & CEO (Acquired by Freshworks)
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Filterly
Co-Founder and CTO
Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Hasso-Plattner-Institute
Ph.D Student, Doctoral Researcher
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Institute for Infocomm Research
Research Intern
Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Swedish Institute of Computer Science
Research Assistant
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Macquarie University
Research Assistant
Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Politecnico di Torino
Research Intern
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)