Saurabh Kumar
I am working as a Service Delivery Manager for one of the largest telecom providers in North America.... | Noida, Uttar Pradesh, India
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Saurabh Kumar’s Emails sa****@te****.com
Saurabh Kumar’s Phone Numbers No phone number available.
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Saurabh Kumar’s Location Noida, Uttar Pradesh, India
Saurabh Kumar’s Expertise I am working as a Service Delivery Manager for one of the largest telecom providers in North America. Excellent ability to refine and improve processes to achieve increased productivity and highly focused on customer satisfaction through delivery. I have around 14 years of experience in ITSM - Primarily in Application Maintenance and Support involving Incident, Problem, Change and SLA Management. Have experience in using automation tools such as SPLUNK, Introscope, Nagios etc for better proactive monitoring and debugging of system and application performances. I was in USA (Plano/TX, Fargo/ND and SanRamon/CA) for 6 years focusing on fulfillment of Client requirements and business needs. PMP, ITIL V3,Willy Introscope, Nagios, Splunk,Patrol Monitorting,Agile, Waterfall,JIRA,Filezilla Netcool, HF run, BP Spotlight, Sitescope,Capacity Planning, Unified Topology Monitor, Application and Production support, Server Management, Data Centre Operations, Client side project management, SLA Compliance,Experience in handling application migration from Unix to Linux Linksys CBG Products,Adobe Photoshop,Computer Hardware, Corel Draw, Dreamweaver,Networking,
Saurabh Kumar’s Current Industry Tech Mahindra
Saurabh
Kumar’s Prior Industry
V Customer
|
Tech Mahindra
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Work Experience
Tech Mahindra
Service Delivery Manager
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tech Mahindra
Operations Lead
Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Team Lead
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Software Engineer
Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
V Customer
Sn. Tech Support Engg.
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Saurabh Kumar Email Addresses
FAQ About Saurabh Kumar
-
Saurabh Kumar is located at
Noida, Uttar Pradesh, India -
Saurabh Kumar is a
I am working as a Service Delivery Manager for one of the largest telecom providers in North America. Excellent ability to refine and improve processes to achieve increased productivity and highly focused on customer satisfaction through delivery. I have around 14 years of experience in ITSM - Primarily in Application Maintenance and Support involving Incident, Problem, Change and SLA Management. Have experience in using automation tools such as SPLUNK, Introscope, Nagios etc for better proactive monitoring and debugging of system and application performances. I was in USA (Plano/TX, Fargo/ND and SanRamon/CA) for 6 years focusing on fulfillment of Client requirements and business needs. PMP, ITIL V3,Willy Introscope, Nagios, Splunk,Patrol Monitorting,Agile, Waterfall,JIRA,Filezilla Netcool, HF run, BP Spotlight, Sitescope,Capacity Planning, Unified Topology Monitor, Application and Production support, Server Management, Data Centre Operations, Client side project management, SLA Compliance,Experience in handling application migration from Unix to Linux Linksys CBG Products,Adobe Photoshop,Computer Hardware, Corel Draw, Dreamweaver,Networking, Tech Mahindra -
Saurabh Kumar currently works in the
Tech Mahindra -
Saurabh Kumar specializes in
I am working as a Service Delivery Manager for one of the largest telecom providers in North America. Excellent ability to refine and improve processes to achieve increased productivity and highly focused on customer satisfaction through delivery. I have around 14 years of experience in ITSM - Primarily in Application Maintenance and Support involving Incident, Problem, Change and SLA Management. Have experience in using automation tools such as SPLUNK, Introscope, Nagios etc for better proactive monitoring and debugging of system and application performances. I was in USA (Plano/TX, Fargo/ND and SanRamon/CA) for 6 years focusing on fulfillment of Client requirements and business needs. PMP, ITIL V3,Willy Introscope, Nagios, Splunk,Patrol Monitorting,Agile, Waterfall,JIRA,Filezilla Netcool, HF run, BP Spotlight, Sitescope,Capacity Planning, Unified Topology Monitor, Application and Production support, Server Management, Data Centre Operations, Client side project management, SLA Compliance,Experience in handling application migration from Unix to Linux Linksys CBG Products,Adobe Photoshop,Computer Hardware, Corel Draw, Dreamweaver,Networking, -
Saurabh Kumar speaks the following languages:
No languages available. -
Saurabh Kumar has prior experience in the following industries:
Tech Mahindra , Tech Mahindra , Tech Mahindra , V Customer -
Saurabh Kumar has the following professional experience:
Tech Mahindra , Tech Mahindra , Tech Mahindra , Tech Mahindra , V Customer . -
You can view Saurabh Kumar’s
LinkedIn profile at LinkedIn URL. -
Saurabh Kumar’s work email addresses are
[email protected] . -
Saurabh Kumar works at
Tech Mahindra
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