
Saurabh Sharma
Highly skilled Technical Support Manager with 10+ years of experience leading successful technical support teams. I'm passionate about... | Pune, Maharashtra, India
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Saurabh Sharma’s Emails sa****@sn****.com
Saurabh Sharma’s Phone Numbers No phone number available.
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Saurabh Sharma’s Location Pune, Maharashtra, India
Saurabh Sharma’s Expertise Highly skilled Technical Support Manager with 10+ years of experience leading successful technical support teams. I'm passionate about solving complex technical issues and delivering exceptional customer service. With expertise in incident management, problem-solving, and process improvement, I'm committed to creating a culture of collaboration and continuous improvement. My goal is to exceed customer expectations and drive business growth through innovative technical solutions.
Saurabh Sharma’s Current Industry Snowflake
Saurabh
Sharma’s Prior Industry
Kayako
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Latestmobilebuzz
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Birdeye
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Snowflake
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Work Experience

Snowflake
Technical Support Manager
Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Birdeye
Manager
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Birdeye
Team Lead
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Birdeye
Sr. Technical Support Engineeer
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Latestmobilebuzz
Co-Founder & Senior Editor
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Kayako
Software Support Engineer
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)