Saurabh Srivastave
Performance driven professional with solid experience of over 17 years’ in BPO - Operations, Transitions, New Business,... | Gurgaon, Gurgaon, India
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Saurabh Srivastave’s Emails sa****@co****.com
Saurabh Srivastave’s Phone Numbers No phone number available.
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Saurabh Srivastave’s Location Gurgaon, Gurgaon, India
Saurabh Srivastave’s Expertise Performance driven professional with solid experience of over 17 years’ in BPO - Operations, Transitions, New Business, Client Relationship and Hospitality Industry. Innovative Leader with focus on improving customer, employees and shareholders trust. Proficient in effective managing business seamlessly - Ensuring top Quartile performance with consistent results and improved CCI results. Highly skilled in managing team for running successful process operations & experience of developing procedures, service standards for business excellence. Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & corporate objectives. Skilled in interfacing with clients, cultivating relations with them for securing repeat business and ensuring quality delivery of services as per the SLA. An enterprising leader with the ability to motivate personnel towards achieving organizational objectives and adhering to industry best practices. Trained in Manager's Academy in Dallas/US towards ensuring the better development of frontline Leaders. Achievements :- Best Program for H1 - 2015 Manager of the quarter - 2014 Program with best Financial results - 2014 Annual ACE - Business Manager Specialties: Operational Excellence, Customer Experience, People Management, Transition specialist, Tech, Telecom, Financial, Sales, Six Sigma - Green Belt, P&L's, Operations and Client Management.
Saurabh Srivastave’s Current Industry Teleperformance
Saurabh
Srivastave’s Prior Industry
Taj Hotels Resorts and Palaces
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cgh earth
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Convergys
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Teleperformance
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Work Experience
Teleperformance
Director Of Client Operations
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Convergys
Business Lead
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys
Program Manager
Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
cgh earth
Assistant Manager - Hotel
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Taj Hotels Resorts and Palaces
The Taj Coromandel
Thu Oct 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Saurabh Srivastave Email Addresses
FAQ About Saurabh Srivastave
-
Saurabh Srivastave is located at
Gurgaon, Gurgaon, India -
Saurabh Srivastave is a
Performance driven professional with solid experience of over 17 years’ in BPO - Operations, Transitions, New Business, Client Relationship and Hospitality Industry. Innovative Leader with focus on improving customer, employees and shareholders trust. Proficient in effective managing business seamlessly - Ensuring top Quartile performance with consistent results and improved CCI results. Highly skilled in managing team for running successful process operations & experience of developing procedures, service standards for business excellence. Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & corporate objectives. Skilled in interfacing with clients, cultivating relations with them for securing repeat business and ensuring quality delivery of services as per the SLA. An enterprising leader with the ability to motivate personnel towards achieving organizational objectives and adhering to industry best practices. Trained in Manager's Academy in Dallas/US towards ensuring the better development of frontline Leaders. Achievements :- Best Program for H1 - 2015 Manager of the quarter - 2014 Program with best Financial results - 2014 Annual ACE - Business Manager Specialties: Operational Excellence, Customer Experience, People Management, Transition specialist, Tech, Telecom, Financial, Sales, Six Sigma - Green Belt, P&L's, Operations and Client Management. Teleperformance -
Saurabh Srivastave currently works in the
Teleperformance -
Saurabh Srivastave specializes in
Performance driven professional with solid experience of over 17 years’ in BPO - Operations, Transitions, New Business, Client Relationship and Hospitality Industry. Innovative Leader with focus on improving customer, employees and shareholders trust. Proficient in effective managing business seamlessly - Ensuring top Quartile performance with consistent results and improved CCI results. Highly skilled in managing team for running successful process operations & experience of developing procedures, service standards for business excellence. Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & corporate objectives. Skilled in interfacing with clients, cultivating relations with them for securing repeat business and ensuring quality delivery of services as per the SLA. An enterprising leader with the ability to motivate personnel towards achieving organizational objectives and adhering to industry best practices. Trained in Manager's Academy in Dallas/US towards ensuring the better development of frontline Leaders. Achievements :- Best Program for H1 - 2015 Manager of the quarter - 2014 Program with best Financial results - 2014 Annual ACE - Business Manager Specialties: Operational Excellence, Customer Experience, People Management, Transition specialist, Tech, Telecom, Financial, Sales, Six Sigma - Green Belt, P&L's, Operations and Client Management. -
Saurabh Srivastave speaks the following languages:
No languages available. -
Saurabh Srivastave has prior experience in the following industries:
Teleperformance , Convergys , Convergys , cgh earth , Taj Hotels Resorts and Palaces -
Saurabh Srivastave has the following professional experience:
Teleperformance , Convergys , Convergys , cgh earth , Taj Hotels Resorts and Palaces . -
You can view Saurabh Srivastave’s
LinkedIn profile at LinkedIn URL. -
Saurabh Srivastave’s work email addresses are
[email protected] . -
Saurabh Srivastave works at
Teleperformance
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