
Saurav Chowdhury
Service Level Management for Major Outages and Incidents. Ensuring SLAs are met for Low Priority Incident Resolution. Effective... | Hyderabad, Telangana, India
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Saurav Chowdhury’s Emails sa****@ac****.com
Saurav Chowdhury’s Phone Numbers No phone number available.
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Saurav Chowdhury’s Location Hyderabad, Telangana, India
Saurav Chowdhury’s Expertise Service Level Management for Major Outages and Incidents. Ensuring SLAs are met for Low Priority Incident Resolution. Effective Monitoring of Partner Supported Equipment and Partner Supported Software is at 100%. Critical Business Service Availability is at 100%. Critical Patch Timeliness is always met and 100% servers are patched. Service Requests are fulfilled with agreed timelines. Reducing Incident Recurrences by Optimizing Capacity. Opportunities for Automation.
Saurav Chowdhury’s Current Industry Accenture
Saurav
Chowdhury’s Prior Industry
Wipro Technologies
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Cognizant
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Ibm
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Capgemini
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Accenture
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Work Experience

Accenture
Service Manager
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Capgemini
Process Manager
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Major Incident Manager
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
Technical Leader
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro Technologies
Project Engineer
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)