Scott Downing
A highly engaging Executive who has defined, shaped and executed CX, Digital and Operational Strategies across multiple verticals... | Melbourne, Victoria, Australia
*50 free lookup(s) per month.
No credit card required.
Scott Downing’s Emails sd****@ma****.com
Scott Downing’s Phone Numbers No phone number available.
Social Media
Scott Downing’s Location Melbourne, Victoria, Australia
Scott Downing’s Expertise A highly engaging Executive who has defined, shaped and executed CX, Digital and Operational Strategies across multiple verticals and regions. Recognised as a strategic partner and influencer who delivers improved business, customer and employee metrics. Transformational change and business optimisation Leader. Expert in using Human Centric Design and Systems Thinking methodologies, at an enterprise level. Renowned for representing the customer and teams at the Executive level through a pragmatic approach which results in rapidly improved advocacy and operational performance
Scott Downing’s Current Industry Macquarie
Scott
Downing’s Prior Industry
Nab Group Of Companies
|
Eggciti
|
Capital One
|
Aapt
|
Telstra
|
Rockend
|
Intuit
|
Employment Hero
|
Macquarie
Not the Scott Downing you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience
Macquarie
Associate Director CX Contact Centres
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Employment Hero
Chief Experience Officer
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Intuit
Director International Customer Experience Management
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Rockend
Chief Customer Officer
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Rockend
Head Of Customer Experience
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
General Manager - Advocacy Capability and Customer Experience Office
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
General Manager Consumer Satellite Centres, Adelaide Retention & Digital Centres
Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Aapt
Manager Inbound Retention and Growth
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Capital One
Senior Manager
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Eggciti
Relationship Development and Customer Experience Trainer
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Nab Group Of Companies
Branch Manager and Business Improvement Roles
Sun Sep 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Scott Downing Email Addresses
FAQ About Scott Downing
-
Scott Downing is located at
Melbourne, Victoria, Australia -
Scott Downing is a
A highly engaging Executive who has defined, shaped and executed CX, Digital and Operational Strategies across multiple verticals and regions. Recognised as a strategic partner and influencer who delivers improved business, customer and employee metrics. Transformational change and business optimisation Leader. Expert in using Human Centric Design and Systems Thinking methodologies, at an enterprise level. Renowned for representing the customer and teams at the Executive level through a pragmatic approach which results in rapidly improved advocacy and operational performance Macquarie -
Scott Downing currently works in the
Macquarie -
Scott Downing specializes in
A highly engaging Executive who has defined, shaped and executed CX, Digital and Operational Strategies across multiple verticals and regions. Recognised as a strategic partner and influencer who delivers improved business, customer and employee metrics. Transformational change and business optimisation Leader. Expert in using Human Centric Design and Systems Thinking methodologies, at an enterprise level. Renowned for representing the customer and teams at the Executive level through a pragmatic approach which results in rapidly improved advocacy and operational performance -
Scott Downing speaks the following languages:
No languages available. -
Scott Downing has prior experience in the following industries:
Employment Hero , Intuit , Rockend , Rockend , Telstra , Telstra , Aapt , Capital One , Eggciti , Nab Group Of Companies -
Scott Downing has the following professional experience:
Macquarie , Employment Hero , Intuit , Rockend , Rockend , Telstra , Telstra , Aapt , Capital One , Eggciti , Nab Group Of Companies . -
You can view Scott Downing’s
LinkedIn profile at LinkedIn URL. -
Scott Downing’s work email addresses are
[email protected] . -
Scott Downing works at
Macquarie
People you may be interested in
- Kushendarsyah Saptaji
- Axel Bussonniere
- Douglas Smith
- Gautam Arora
- Richard Davies
- Dipankar Ghosal
- Mohamed Hijazy
- Jason Rollo
Senior Lecturer at University Malaysia Pahang
Responsable Ressources Humaines chez GROUPE ADINFO
Manager, Product Management
--
Soft FM Specialist - Waste Services and Business Continuity Planning at NHS Property Services Ltd
F&B Controller at Vatika Group
Senior accountant
Chief Technology Officer