
Sean Reilly
I am a Department Manager with 10+ years of experience in effective Medical Records management and 3 years... | Toms River, New Jersey, United States
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Sean Reilly’s Emails se****@ra****.com
Sean Reilly’s Phone Numbers No phone number available.
Social Media
Sean Reilly’s Location Toms River, New Jersey, United States
Sean Reilly’s Expertise I am a Department Manager with 10+ years of experience in effective Medical Records management and 3 years as a Call Center Manager with a consistent track record of exceeding goals in call answer rates, hold times, and customer service metrics. Adept in directing call center operations with a focus on providing quality customer service management. I have earned top results on manager feedback surveys. I am a motivational leader with high expectations and dedication to excellence. My core skills include: Strategic Planning, Inbound Call Center Operations, Customer Service, Call Quality Auditing Change Management, Operational Process Improvement, Performance Management, Quality Assurance, Staff Coaching and Development, Cross-functional Leadership, Workforce Forecasting, and Project Management
Sean Reilly’s Current Industry Radnet
Sean
Reilly’s Prior Industry
Staten Island Medical
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Staten Island Physician Practice
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Advantage Care Physicians
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Healthport Technologies
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Doctors On Call Nyc
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Radnet
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Work Experience

Radnet
Business Analyst
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Radnet
Manager of Workforce Management East Coast Contact Centers
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Radnet
Manager of Analytics, Quality, Workforce Management
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Radnet
Assistant Manager of Call Center
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Doctors On Call Nyc
Senior Manager Call Center
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Healthport Technologies
Area Manager
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Advantage Care Physicians
Medical Records Manager / Call Center Manager
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Staten Island Physician Practice
Medical Records Manager / HIPAA Privacy Oficer
Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Staten Island Medical
Medical Records Manager
Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)