Sebastian Osorio
As a Customer Success Manager at Dobby, I managed multiple markets as a liaison between homeowners and contractors... | United States
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Sebastian Osorio’s Emails se****@we****.com
Sebastian Osorio’s Phone Numbers No phone number available.
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Sebastian Osorio’s Location United States
Sebastian Osorio’s Expertise As a Customer Success Manager at Dobby, I managed multiple markets as a liaison between homeowners and contractors to complete work orders effectively and timely. I leveraged my 8+ years of experience in internal/external user support in SaaS to bridge the gap between the product and the user, ensuring customer satisfaction and retention. Previously, I worked at WeWork, where I progressed from a Community Lead to a Global Customer Experience Manager. I led a global team of 15 to deliver the best experience to our users across all markets through product expertise, meeting KPIs, and monitoring our NPS score. I also supported users by intaking and resolving support requests via phone and email, handling complex and technical issues involving digital systems and general inquiries. I am fluent in English and Spanish. I am passionate about customer success and experience, and I am always eager to learn new skills and technologies to enhance my performance and contribute to the organization's goals.
Sebastian Osorio’s Current Industry Dobby
Sebastian
Osorio’s Prior Industry
I Challenge Myself
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Brickwell Cycling And Multisports
|
Wework
|
Dobby
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Work Experience
Dobby
Customer Success Manager
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Wework
Global Customer Experience Manager
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Wework
Global Customer Experience Specialist
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Wework
Community Lead
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Brickwell Cycling And Multisports
Mechanic/Sales Associate
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
I Challenge Myself
Program Associate
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Sebastian Osorio Email Addresses
FAQ About Sebastian Osorio
-
Sebastian Osorio is located at
United States -
Sebastian Osorio is a
As a Customer Success Manager at Dobby, I managed multiple markets as a liaison between homeowners and contractors to complete work orders effectively and timely. I leveraged my 8+ years of experience in internal/external user support in SaaS to bridge the gap between the product and the user, ensuring customer satisfaction and retention. Previously, I worked at WeWork, where I progressed from a Community Lead to a Global Customer Experience Manager. I led a global team of 15 to deliver the best experience to our users across all markets through product expertise, meeting KPIs, and monitoring our NPS score. I also supported users by intaking and resolving support requests via phone and email, handling complex and technical issues involving digital systems and general inquiries. I am fluent in English and Spanish. I am passionate about customer success and experience, and I am always eager to learn new skills and technologies to enhance my performance and contribute to the organization's goals. Dobby -
Sebastian Osorio currently works in the
Dobby -
Sebastian Osorio specializes in
As a Customer Success Manager at Dobby, I managed multiple markets as a liaison between homeowners and contractors to complete work orders effectively and timely. I leveraged my 8+ years of experience in internal/external user support in SaaS to bridge the gap between the product and the user, ensuring customer satisfaction and retention. Previously, I worked at WeWork, where I progressed from a Community Lead to a Global Customer Experience Manager. I led a global team of 15 to deliver the best experience to our users across all markets through product expertise, meeting KPIs, and monitoring our NPS score. I also supported users by intaking and resolving support requests via phone and email, handling complex and technical issues involving digital systems and general inquiries. I am fluent in English and Spanish. I am passionate about customer success and experience, and I am always eager to learn new skills and technologies to enhance my performance and contribute to the organization's goals. -
Sebastian Osorio speaks the following languages:
No languages available. -
Sebastian Osorio has prior experience in the following industries:
Dobby , Wework , Wework , Wework , Brickwell Cycling And Multisports , I Challenge Myself -
Sebastian Osorio has the following professional experience:
Dobby , Wework , Wework , Wework , Brickwell Cycling And Multisports , I Challenge Myself . -
You can view Sebastian Osorio’s
LinkedIn profile at LinkedIn URL. -
Sebastian Osorio’s work email addresses are
[email protected] . -
Sebastian Osorio works at
Dobby
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