
Serge Acker
Results-oriented professional with 20+ years of strategic growth & digital transformation experience, with global brands (L’Oréal, Ralph Lauren,... | Dubai, Dubai, United Arab Emirates
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Serge Acker’s Emails se****@lo****.com
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Serge Acker’s Location Dubai, Dubai, United Arab Emirates
Serge Acker’s Expertise Results-oriented professional with 20+ years of strategic growth & digital transformation experience, with global brands (L’Oréal, Ralph Lauren, Apple etc.) & start-ups, across sectors (FMCG, Consumer electronics, Luxury, fashion, technology, etc.): • conceiving & executing holistic non-siloed digital transformation • identifying & developing new opportunities for established and new business lines • reengineering P&L to fund sustainable growth through improved customer acquisition/retention strategies and sales, • spearheading operational improvements for increased productivity & reduced costs • starting and scaling profitable new revenue streams through omnichannel operations, Areas of expertise include: • 360º digital transformation, across all functions/channels/stakeholders • Change, project & Stakeholder management; continuous process improvement • Budget & cost evaluation, optimisation & control • Commercial acumen: opportunity identification, evaluation & capture • Customer experience obsession • Contract Negotiations (including in novel/untested market structures) • Team Leadership, development, coaching, mentoring & training Delivering value to your organisation through • improved productivity, sales & profitability by directing business development & marketing teams, capturing value through strategic roadmaps & business coordination across corporate functional management structures • strategic expertise & direction within multiple work-streams, including project/programme oversight, operations, change management, & leadership • optimise resource allocation across the company through robust & scalable systems, processes, & technologies, facilitating efficient business operations to achieve targets • planning, execution & optimisation of media & performance marketing strategies & investments across all relevant touch-points, ensuring cross-media efficiency, & actionable recommendations • rejuvenating omni-channel customer relationships & collaborating with cross-functional teams, stakeholders, & partners Teams : exceptional skills as a hands-on leader & mentor of agile, high-performing, high-diversity teams to achieve KPIs & business plan objectives • a passionate believer in the strengths of equality & diversity • outstanding project & team-management skills • a tenacious, decisive, dedicated, empathetic communicator & negotiator Leadership: a dedicated team-player with a collaborative, modern, inclusive leadership style that • supports growth & team development & deliverables • minimises churn • protects brand reputation & integrity
Serge Acker’s Current Industry Revonence Technologies International
Serge
Acker’s Prior Industry
Havas Interactive
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404 Found
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Consodata
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Apple
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Philips
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Ralph Lauren
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Loreal
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Ocl Portes
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Holland And Barrett
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Argon Consulting
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Tate And Lyle
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Revonence Technologies International
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Work Experience

Revonence Technologies International
Chief Business Officer
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tate And Lyle
Chief Digital Officer (Cdo)
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Argon Consulting
Principal
Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Holland And Barrett
Chief Digital Officer
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Ocl Portes
Chief Executive Officer
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Loreal
Chief Digital Officer, Consumer Products
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ralph Lauren
Svp, Digital Marketing & Ecommerce
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Philips
Head Of Global Digital Marketing - Lifestyle Entertainment
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Philips
Gm Global Direct Sales - Ecommerce
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Sr Mgr, Ww Online Programs, Online Apple Store
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Online Program Manager - Apple Store
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Consodata
Key Account Manager
Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
404 Found
Managing Director Uk
Wed Dec 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Havas Interactive
Intern - Project Manager
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)