Shalaj Goyal
Overall experience covers Global project management, Delivering Values, Core Telco Network Operations, Service delivery fulfilment across life cycle,... | Noida, Uttar Pradesh, India
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Shalaj Goyal’s Emails sh****@co****.net
Shalaj Goyal’s Phone Numbers 8523725****
Social Media
Shalaj Goyal’s Location Noida, Uttar Pradesh, India
Shalaj Goyal’s Expertise Overall experience covers Global project management, Delivering Values, Core Telco Network Operations, Service delivery fulfilment across life cycle, Prepaid IN Charging & Billing Operations, Value added Services, OSS/BSS Network integration, Service Transition & Transformation, Managed Services, Application development & maintenance. ITIL & ITSM process practitioner, Major Incident and Problem Management, Quality Tools & Techniques, Driving excellence and strategy, Financial Planning and budgeting, People management, Integrated services delivery and Customer Experience and sales enrichment. Objective is to flagship emerging technology areas, customer experience enrichment, put values to the table and setup a new horizon. Specialised Skills: • Major Incident & Problem Management and customer experience enrichment • PMO governance, Audit compliance and escalation management and driving Programs • Telecom Network Operations, Service integration and Transformation • Customer Project Management across life cycle (process and knowledge areas) • Managed Services, Prepaid IN, VAS and Charging & Billing Operations • Application development, delivery fulfilment and contract management • PRINCE 2, ITIL (V3 & Intermediate), Agile and Scrum Practitioner • Driving strategy for Business and Delivery Excellence • Good communication, quick learner and a great team player
Shalaj Goyal’s Current Industry Colt Technology Services
Shalaj
Goyal’s Prior Industry
Colt Technology Services
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Instrumentation
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Alcatel Lucent
|
Vodafone
|
Ericsson
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Work Experience
Colt Technology Services
Manager - Major Incident And Problem Management (Eu Networks)
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ericsson
Senior Manager - Global Projects & Service Delivery Management
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Manager - Networks (In & Vas)
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Alcatel Lucent
Dy Manager - Tier 2 Customer Support
Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Instrumentation
Integration Engineer (Telecom Switchingtesting)
Sat Apr 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Colt Technology Services
Manager - Major Incident and Problem Management (Eu Networks)
— PresentSkills
Languages
Shalaj Goyal Email Addresses
Shalaj Goyal Phone Number
FAQ About Shalaj Goyal
-
Shalaj Goyal is located at
Noida, Uttar Pradesh, India -
Shalaj Goyal is a
Overall experience covers Global project management, Delivering Values, Core Telco Network Operations, Service delivery fulfilment across life cycle, Prepaid IN Charging & Billing Operations, Value added Services, OSS/BSS Network integration, Service Transition & Transformation, Managed Services, Application development & maintenance. ITIL & ITSM process practitioner, Major Incident and Problem Management, Quality Tools & Techniques, Driving excellence and strategy, Financial Planning and budgeting, People management, Integrated services delivery and Customer Experience and sales enrichment. Objective is to flagship emerging technology areas, customer experience enrichment, put values to the table and setup a new horizon. Specialised Skills: • Major Incident & Problem Management and customer experience enrichment • PMO governance, Audit compliance and escalation management and driving Programs • Telecom Network Operations, Service integration and Transformation • Customer Project Management across life cycle (process and knowledge areas) • Managed Services, Prepaid IN, VAS and Charging & Billing Operations • Application development, delivery fulfilment and contract management • PRINCE 2, ITIL (V3 & Intermediate), Agile and Scrum Practitioner • Driving strategy for Business and Delivery Excellence • Good communication, quick learner and a great team player Colt Technology Services -
Shalaj Goyal currently works in the
Colt Technology Services -
Shalaj Goyal specializes in
Overall experience covers Global project management, Delivering Values, Core Telco Network Operations, Service delivery fulfilment across life cycle, Prepaid IN Charging & Billing Operations, Value added Services, OSS/BSS Network integration, Service Transition & Transformation, Managed Services, Application development & maintenance. ITIL & ITSM process practitioner, Major Incident and Problem Management, Quality Tools & Techniques, Driving excellence and strategy, Financial Planning and budgeting, People management, Integrated services delivery and Customer Experience and sales enrichment. Objective is to flagship emerging technology areas, customer experience enrichment, put values to the table and setup a new horizon. Specialised Skills: • Major Incident & Problem Management and customer experience enrichment • PMO governance, Audit compliance and escalation management and driving Programs • Telecom Network Operations, Service integration and Transformation • Customer Project Management across life cycle (process and knowledge areas) • Managed Services, Prepaid IN, VAS and Charging & Billing Operations • Application development, delivery fulfilment and contract management • PRINCE 2, ITIL (V3 & Intermediate), Agile and Scrum Practitioner • Driving strategy for Business and Delivery Excellence • Good communication, quick learner and a great team player -
Shalaj Goyal speaks the following languages:
No languages available. -
Shalaj Goyal has prior experience in the following industries:
Ericsson , Vodafone , Alcatel Lucent , Instrumentation -
Shalaj Goyal has the following professional experience:
Colt Technology Services , Ericsson , Vodafone , Alcatel Lucent , Instrumentation , Colt Technology Services . -
You can view Shalaj Goyal’s
LinkedIn profile at LinkedIn URL. -
Shalaj Goyal’s work email addresses are
[email protected] . -
Shalaj Goyal works at
Colt Technology Services
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