Shawn Justason

Shawn Justason

Director Customer Support | Saint John, New Brunswick, Canada

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Work Experience

Inoria

Director Customer Support

2023-06-01 — Present

Inoria

Team Lead Support

2022-07-01 — 2023-07-01

Inoria

Interim Team Lead Support

2022-04-01 — 2022-07-01

Inoria

Technical Support Engineer

2021-01-01 — 2022-04-01

Innovatia

Service Delivery Manager

2020-06-01 — 2021-01-01

Xerox

Second Level

2018-07-01 — 2020-06-01

Our Destination Travel

Manager

2014-08-01 — Present

Synoptek

Support Engineer/Account Administrator

2011-07-01 — 2018-07-01

Xerox

2nd Level On Demand

2009-03-01 — 2011-07-01

XeroxXGS Supplies

Supply Rep/Mentor

2005-03-01 — 2009-03-01

Clipper Shipp Beach Motel

Motel Manager

1995-03-01 — 2004-03-01

Skills

telephony cross multichannel communications strategies telecommunications cost analysis workforce management implementation genesys pureconnect genesys addons genesyscloud

Languages

English , French