
Shawn Tzeng
Experienced research lead with a 15+ year track record leading successful UX and market research for B2C and... | San Francisco, California, United States
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Shawn Tzeng’s Emails s.****@fb****.com
Shawn Tzeng’s Phone Numbers 1843608****
Social Media
Shawn Tzeng’s Location San Francisco, California, United States
Shawn Tzeng’s Expertise Experienced research lead with a 15+ year track record leading successful UX and market research for B2C and B2B products, including "0-1" product innovations. Passionate about driving insights into business decisions to build user-centric products and brand/marketing strategies. Excels in navigating ambiguous environments and developing the right research plan to move the business forward. Skilled collaborator in cross-functional teams (product managers, designers, engineers, data scientists and marketers), resulting in improved user experiences and marketing effectiveness. Known for creating a positive and collaborative team culture through activities such as weekly lunches and a fantasy football league. Skilled at mentoring colleagues to help them develop skills and achieve their career goals. Nicknamed "CEO of Entertainment" by a former manager for my ability to infuse fun and positivity into the workplace. Areas of Expertise: Team Leadership UX Research Market Research Product Development Qualitative Methodologies In-Depth Interviews Focus Groups Diary Studies Ethnography Usability Testing Quantitative Methodologies Surveys Communication Concept Testing Journey Maps Brand Tracking & Measurement Segmentation & Personas ecommerce For more info, please see www.shawntzeng.com and/or feel free to message me. Thank you.
Shawn Tzeng’s Current Industry Meta
Shawn
Tzeng’s Prior Industry
Facebook
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Ellen Masaki School Of Music
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Online Insight
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Delta Air Lines
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The Clorox
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Intel
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Meta
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Work Experience

Meta
Senior Ux Researcher, Monetization (Business Experiences)
Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Meta
Senior Ux Researcher, Monetization (Ads And Meta Verified)
Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Meta
Senior Ux Researcher, Ai
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Intel
Senior Market Research Manager
Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Intel
B2b Market Research Analyst
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
The Clorox
Associate Marketing Intelligence Manager
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Delta Air Lines
Senior Revenue Analyst
Sun Apr 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Online Insight
Strategic Research Analyst
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Ellen Masaki School Of Music
Piano Teacher
Thu Jun 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
UX Researcher
— Present