
Shelley Swisher
Professional driven leader who is competitive, goal oriented, and understands Full Revenue Cycle, Healthcare Customer Service, Patient... | 11915 South Black Horn Circle, Parker, United States
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Shelley Swisher’s Emails sh****@ap****.com
Shelley Swisher’s Phone Numbers 1949639****
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Shelley Swisher’s Location 11915 South Black Horn Circle, Parker, United States
Shelley Swisher’s Expertise Professional driven leader who is competitive, goal oriented, and understands Full Revenue Cycle, Healthcare Customer Service, Patient Pay Collections, and Customer Service. Experience with multi-specialty Billing & Collections, Coding, Clinic Operations, Credentialing, & Patient Access. Health Care: Managed a team of 21 who were responsible as the first point of contact for patients experiencing billing issues. I worked directly with over 85+ external branch offices in the US and a team in India. I handled patient disputes, corporate complaints, insurance and billing issues, payment plans, financial hardship counseling, and death/bankruptcy. We were also responsible for cash posting and patient refunds. Managed the centralized credit card department which allowed patients to make payments on outstanding A/R. Staffing/Recruiting: Conduct nationwide searches for candidates by cold-calling, referrals, networking, Internet searches, database searches, job fairs, and social media as resources to identify top talent for my clients. Conducted search for client companies with employment needs. Continued to manage those accounts for future placement opportunities. Coached both the candidate and the client through the interview process and subsequent placement. Extensively tested and interviewed candidates for employment opportunities. Marketed and negotiated candidates to employers. Once placed, continually supervised employee for their optimum job performance. Employee Relations/Patient Advocate/Victim Advocate: Experienced in investigating and resolving employee related issues in a swift manner while following SOP. My experience as a Patient Advocate was to research and investigate the nature of the complaint for solution. Very methodical and detailed to find win-win resolution for patient and company. As a Victim Advocate, I meet with families/individuals during crisis and offer support and resources so they are able to cope and recover.
Shelley Swisher’s Current Industry Apria Healthcare
Shelley
Swisher’s Prior Industry
Telecheck
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Bank Of America Merchant Services
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Bernard Haldane Associates
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Key Personnel
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Robert Half Legal
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Corestaff Services
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Affordable Staffing
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Lakeshore Staffing
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Coram Cvsspecialty Infusion Services
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Parker Police Department
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Looking For New Opportunity Health Care Rev Cyclehospital Admissionshealth Care Customer Service
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Infinitecare Rocky Mountain Healthcare Companies And Aegis Business Services
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Apria Healthcare
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Work Experience

Apria Healthcare
Customer Quality Supervisor- Kaiser CO/GA/MAS
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Apria Healthcare
Customer Quality Supervisor- Refresh Enteral
Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Infinitecare Rocky Mountain Healthcare Companies And Aegis Business Services
Revenue Cycle Manager
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Looking For New Opportunity Health Care Rev Cyclehospital Admissionshealth Care Customer Service
Supervisor or Management Role
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Parker Police Department
Victim Advocate
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Coram Cvsspecialty Infusion Services
Revenue Cycle Patient Pay Supervisor
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Lakeshore Staffing
Recruitment Process & Candidate Experience Coach
Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Affordable Staffing
Principal Owner
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Corestaff Services
Branch Manager-Denver
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Robert Half Legal
Division Director Robert Half
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Key Personnel
Branch Manager
Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Bernard Haldane Associates
VP of Business Development
Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America Merchant Services
Regional Sales Director
Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Telecheck
Account Manager
Wed Feb 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)