
Sherif Gaafar
over 16 years working experience within Telecommunication industry. unwavering commitment to customer service with the ability to build productive... | Egypt, Egypt, United States
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Sherif Gaafar’s Emails sh****@et****.eg
Sherif Gaafar’s Phone Numbers No phone number available.
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Sherif Gaafar’s Location Egypt, Egypt, United States
Sherif Gaafar’s Expertise over 16 years working experience within Telecommunication industry. unwavering commitment to customer service with the ability to build productive relationship, solve complex issues and win customer loyalty. Able to demonstrate initiative and confidently both independently and within the team environment. 13 years of management across customer care sub division. Customer ServiceCustomer Relation Managementoutsourcing managementComplaint ManagementUser Acceptance Test.
Sherif Gaafar’s Current Industry Etisalat Misr
Sherif
Gaafar’s Prior Industry
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Work Experience

Etisalat Misr
Complaint Management & User Acceptance Test Senior Supervisor
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
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Customer Service Senior Supervisor
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
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Customer Relationship Management Outsourcing
Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
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Off-Shoring Team Leader
Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
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Outbound Team Leader
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
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Team Leader
Sun May 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
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Complaint Management and User Acceptance Test Senior Supervisor
— Present