
Shiluva Madingana
As a Service Representative: Commercial Support at Telkom, I provide support on various products and services, such as... | Centurion, Centurion, South Africa
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Shiluva Madingana’s Emails ma****@te****.co
Shiluva Madingana’s Phone Numbers No phone number available.
Social Media
Shiluva Madingana’s Location Centurion, Centurion, South Africa
Shiluva Madingana’s Expertise As a Service Representative: Commercial Support at Telkom, I provide support on various products and services, such as mobile, wireless, and fibre. I process and manage orders, issue and register leads, and assist IT with order automation. I also perform report analysis, manage unbilled calls, and handle fall out management. I have over two years of experience in customer support, IT, and management, having worked as a Customer Support Team Lead and an IT Intern at Telkom. I have a Higher Certificate in IT Support Services from IIE Rosebank College, a Nated Certificate in Electrical Engineering from the Johannesburg Institute of Engineering &Technology and an AWS Cloud Foundations qualification. I have multiple certifications in data science, cybersecurity, and virtual experience. I have strong skills in process improvement, technical support, and customer service. I am motivated by delivering quality service, enhancing customer satisfaction, and learning new technologies.
Shiluva Madingana’s Current Industry Telkom
Shiluva
Madingana’s Prior Industry
Telkom
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Ers Biometrics
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Westcol Tvet College
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Work Experience

Telkom
Service Representative: Commercial Support
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telkom
Customer Support Team Lead
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Telkom
It Intern
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Westcol Tvet College
It Technician
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ers Biometrics
Customer Support Intern
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Telkom
Service Representative: Commercial Support
— Present