
Shruthi Raghavan
DRIVING INNOVATION & DELIVERING EXCELLENCE IN TECH SOLUTIONS As a passionate Product Manager and Salesforce expert with over two... | Monash University, WELLINGTON RD, Australia
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Shruthi Raghavan’s Location Monash University, WELLINGTON RD, Australia
Shruthi Raghavan’s Expertise DRIVING INNOVATION & DELIVERING EXCELLENCE IN TECH SOLUTIONS As a passionate Product Manager and Salesforce expert with over two decades of experience in the IT industry, I thrive on leading teams to create effective tech solutions that enhance user experiences and drive business success. With a strong background in Salesforce implementations across multiple industries and products, I leverage my extensive knowledge to guide stakeholders in making informed decisions about leveraging technology effectively. What sets me apart is my ability to build and lead high-performing teams that consistently strive for improvement and excellence. Embracing agile delivery and SAFe practices, I excel at defining customer value, crafting compelling product visions, and prioritizing product backlogs based on business needs. Collaboration is at the core of my approach, ensuring projects align seamlessly with organizational goals and that my team meets milestones from inception to delivery. I champion transparency and continuous improvement, working closely with businesses on user story mapping, backlog refinement, and prioritization. This collaborative approach has been instrumental in delivering numerous successful Salesforce projects across diverse sectors, including higher education, utilities, retail, and aviation. Key Strengths: - Seasoned Salesforce professional with over 20 years in IT, spanning multiple roles, organizations, sectors, and products. - Trusted advisor to business stakeholders, highly experienced in influencing decisions based on product/market best practices aligned with organizational goals and strategies. - Extensive experience in Salesforce implementations across sectors and multiple products in the ecosystem (Service, Sales, Marketing, and Experience Clouds). - Significant expertise in building and leading outcome-oriented, high-performing delivery teams with a focus on optimization and experience uplift. - Strong knowledge of agile delivery management and SAFe practices. - Extensive experience in contributing to and influencing product architectural decisions. If you're seeking a driven product manager with a proven track record of delivering innovative tech solutions and fostering collaborative, high-performing teams, let's connect and explore how we can collaborate to drive your business forward.
Shruthi Raghavan’s Current Industry Griffith University
Shruthi
Raghavan’s Prior Industry
Tata Consultancy Services
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Capgemini
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South East Water
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Monash University
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Griffith University
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Work Experience

Griffith University
Senior CRM solution specialist
Thu Aug 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Monash University
Delivery Lead / Snr Salesforce Consultant
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
South East Water
Delivery Lead / Senior Business Analyst
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
Senior Consultant
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Project Lead
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
System Analyst / Senior Application Developer
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Programmer Analyst
Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)