
Siddhant Pandey
In my six-year tenure as an IT Support Engineer, I have cultivated a diverse and comprehensive skill set... | New Delhi, New Delhi, India
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Siddhant Pandey’s Emails ps****@fl****.com
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Siddhant Pandey’s Location New Delhi, New Delhi, India
Siddhant Pandey’s Expertise In my six-year tenure as an IT Support Engineer, I have cultivated a diverse and comprehensive skill set that has significantly contributed to the effectiveness and efficiency of my organization's IT operations. My journey has been marked by continuous learning, technical proficiency, adaptability, and an unwavering commitment to delivering exceptional IT support. I have developed strong technical expertise, proficiently handling hardware and software troubleshooting, network administration, and system maintenance across various platforms, including Windows, Linux, and macOS. This proficiency has enabled me to swiftly diagnose and resolve complex technical issues, minimizing downtime and ensuring the uninterrupted flow of business operations. My user-centric approach and outstanding customer service skills have allowed me to bridge the gap between technical complexity and end-user understanding. I excel in translating technical jargon into layman's terms, fostering trust and collaboration with end-users and ensuring their needs are met effectively. Effective collaboration with cross-functional teams has been a cornerstone of my role. Whether working with developers, network engineers, or other IT professionals, I prioritize clear communication and cooperation to align IT solutions with broader business objectives. Recognizing the ever-evolving nature of IT, I have embraced adaptability and proactively kept abreast of emerging technologies and industry trends. This has empowered me to implement innovative solutions and leverage cutting-edge tools to enhance operational efficiency. Thorough documentation has been a focal point of my work, ensuring efficient operations through well-documented systems, processes, and troubleshooting procedures. I have also conducted training sessions to enhance end-users' IT literacy, reducing the frequency of common support issues. In an era where cybersecurity is paramount, I have proactively implemented security best practices and conducted regular system audits to safeguard sensitive data and maintain system integrity. My commitment to continuous improvement is evident in my proactive approach to maintenance and post-incident analysis. By identifying and addressing root causes, I have minimized the recurrence of issues, enhancing system stability and user satisfaction.
Siddhant Pandey’s Current Industry Fluidech
Siddhant
Pandey’s Prior Industry
Fluidech
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Microsense
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Work Experience

Fluidech
Information Technology Support Engineer
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Microsense
It Helpdesk Executive
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Fluidech
Information Technology Support Engineer
— Present