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Simon Yong

An experienced leader with over 10 years experience in service operations management. Objective is to lead customer service... | Singapore

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Simon Yong’s Location Singapore

Simon Yong’s Expertise An experienced leader with over 10 years experience in service operations management. Objective is to lead customer service support and IT support functions in organisations raising the service levels to the other parts of the business cost effectively. Demonstrated track record in setting up of Shared Service Centre, analysing business processes and implementing change. Specialties:• • Information Technology esp in Web designs, Search Engine Optimisations (SEO). • Operations Management • Change Management • Business Process Re-engineering esp Lean Six Sigma • Programme/Project Management

Simon Yong’s Current Industry Edmi

Simon Yong’s Prior Industry
Arthur Andersen | Tyco Fire Security Services | Certis Cisco | Edmi

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Work Experience

Edmi

Head Order Fulfilment

Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Certis Cisco

Head Shared Services Centre (Ssc)

Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Tyco Fire Security Services

Senior Service/Operations Manager

Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Arthur Andersen

Regional Call Centre Manager

Tue Mar 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)

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Simon Yong Email Addresses

si****@ed****.com Work Email

si****@ed****.com Personal Email

FAQ About Simon Yong

Simon Yong is located at
Singapore

Simon Yong is a
An experienced leader with over 10 years experience in service operations management. Objective is to lead customer service support and IT support functions in organisations raising the service levels to the other parts of the business cost effectively. Demonstrated track record in setting up of Shared Service Centre, analysing business processes and implementing change. Specialties:• • Information Technology esp in Web designs, Search Engine Optimisations (SEO). • Operations Management • Change Management • Business Process Re-engineering esp Lean Six Sigma • Programme/Project Management Edmi

Simon Yong currently works in the
Edmi

Simon Yong specializes in
An experienced leader with over 10 years experience in service operations management. Objective is to lead customer service support and IT support functions in organisations raising the service levels to the other parts of the business cost effectively. Demonstrated track record in setting up of Shared Service Centre, analysing business processes and implementing change. Specialties:• • Information Technology esp in Web designs, Search Engine Optimisations (SEO). • Operations Management • Change Management • Business Process Re-engineering esp Lean Six Sigma • Programme/Project Management