
Sivaroopan Sivakumar
With over 10 years of experience in Customer Success, Deal Desk, Business Consulting, and Strategic Operations, I am... | Chennai, Tamil Nadu, India
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Sivaroopan Sivakumar’s Emails si****@ev****.com
Sivaroopan Sivakumar’s Phone Numbers No phone number available.
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Sivaroopan Sivakumar’s Location Chennai, Tamil Nadu, India
Sivaroopan Sivakumar’s Expertise With over 10 years of experience in Customer Success, Deal Desk, Business Consulting, and Strategic Operations, I am a passionate and competent professional who brings a wealth of knowledge and skills to Everstage, a leading SaaS company. As a founding team member for Customer Success at Everstage, I am responsible for developing and executing effective customer success programs that foster customer loyalty, increase revenue, and deliver exceptional customer experiences. I leverage my expertise in customer relationship management (CRM), data analytics, and business strategy to develop data-driven strategies that align with the company's vision and goals. I also manage and mentor a high-performing customer success team that supports and empowers customers throughout their journey with Everstage. My mission is to drive customer satisfaction, retention, and growth for Everstage and its customers.
Sivaroopan Sivakumar’s Current Industry Everstage
Sivaroopan
Sivakumar’s Prior Industry
Amazon
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Accenture
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Freshworks
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Everstage
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Work Experience

Everstage
Director, Customer Success
Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Everstage
Senior Manager - Customer Success
Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Freshworks
Manager - Deal Desk | GTM Ops
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Freshworks
Lead - Deal Desk | GTM Ops
Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Freshworks
Senior Business Analyst - Deal Desk
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Business Analyst - Strategy & Consulting
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Amazon
Lead - Vendor Success & Strategy
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Amazon
Senior Business Operations Associate
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Amazon
Business Operations Associate
Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)