Smitson Gonsalves
Key responsibilities Identify and resolve bugs & errors within the defined timelines. Liaise with end users of the Product. Provide... | Mumbai, Maharashtra, India
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Smitson Gonsalves’s Emails sm****@bc****.com
Smitson Gonsalves’s Phone Numbers No phone number available.
Social Media
Smitson Gonsalves’s Location Mumbai, Maharashtra, India
Smitson Gonsalves’s Expertise Key responsibilities Identify and resolve bugs & errors within the defined timelines. Liaise with end users of the Product. Provide technical & non-technical support to Pan India. Operation team & maintain call logs and problems and contributing to ideas of product development. Publish monthly updates of the product. Develop & update of handbook for online tool Support the Team Leader & the Product Manager with training and development initiatives. Managing the user profiles & corporate configuration including the airline deals. Identifying solutions, minimizing errors & maximizing support for corrections. Support Operations with specific air fare/product queries & supplier problem solving. Additional Responsibility Testing of New Product Implementations on tool. Managing reports related to bugs and implementations. Updating required details on timely basis in different configurations areas of tool. Key Relationships Airline – issues at the airline end if any. Developers. Branch Managers/Manager Operations/Team Leaders. Travel Consultants. Product Manager. Business Analyst.
Smitson Gonsalves’s Current Industry Bcd Travel
Smitson
Gonsalves’s Prior Industry
Breeze Travel And Tours
|
Riya Travel And Tours
|
Bcd Travel
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Work Experience
Bcd Travel
Manager Client technology
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Riya Travel And Tours
Manager Operations - Product Development
Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Breeze Travel And Tours
Corporate Travel Consultant
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Smitson Gonsalves Email Addresses
FAQ About Smitson Gonsalves
-
Smitson Gonsalves is located at
Mumbai, Maharashtra, India -
Smitson Gonsalves is a
Key responsibilities Identify and resolve bugs & errors within the defined timelines. Liaise with end users of the Product. Provide technical & non-technical support to Pan India. Operation team & maintain call logs and problems and contributing to ideas of product development. Publish monthly updates of the product. Develop & update of handbook for online tool Support the Team Leader & the Product Manager with training and development initiatives. Managing the user profiles & corporate configuration including the airline deals. Identifying solutions, minimizing errors & maximizing support for corrections. Support Operations with specific air fare/product queries & supplier problem solving. Additional Responsibility Testing of New Product Implementations on tool. Managing reports related to bugs and implementations. Updating required details on timely basis in different configurations areas of tool. Key Relationships Airline – issues at the airline end if any. Developers. Branch Managers/Manager Operations/Team Leaders. Travel Consultants. Product Manager. Business Analyst. Bcd Travel -
Smitson Gonsalves currently works in the
Bcd Travel -
Smitson Gonsalves specializes in
Key responsibilities Identify and resolve bugs & errors within the defined timelines. Liaise with end users of the Product. Provide technical & non-technical support to Pan India. Operation team & maintain call logs and problems and contributing to ideas of product development. Publish monthly updates of the product. Develop & update of handbook for online tool Support the Team Leader & the Product Manager with training and development initiatives. Managing the user profiles & corporate configuration including the airline deals. Identifying solutions, minimizing errors & maximizing support for corrections. Support Operations with specific air fare/product queries & supplier problem solving. Additional Responsibility Testing of New Product Implementations on tool. Managing reports related to bugs and implementations. Updating required details on timely basis in different configurations areas of tool. Key Relationships Airline – issues at the airline end if any. Developers. Branch Managers/Manager Operations/Team Leaders. Travel Consultants. Product Manager. Business Analyst. -
Smitson Gonsalves speaks the following languages:
No languages available. -
Smitson Gonsalves has prior experience in the following industries:
Riya Travel And Tours , Breeze Travel And Tours -
Smitson Gonsalves has the following professional experience:
Bcd Travel , Riya Travel And Tours , Breeze Travel And Tours . -
You can view Smitson Gonsalves’s
LinkedIn profile at LinkedIn URL. -
Smitson Gonsalves’s work email addresses are
[email protected] . -
Smitson Gonsalves works at
Bcd Travel
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