Sophia Zheng

Sophia Zheng

Onboarding Specialist Team Lead | Toronto, Ontario, Canada

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Work Experience

Book4Time Inc.

Team Lead, Onboarding and Implementation

2023-04-01 — Present

Book4Time Inc.

Onboarding Specialist (Customer Success)

2021-08-01 — Present

The Ritz-Carlton, Toronto

Guest Relations Agent

2021-08-01 — 2022-08-01

The Ritz-Carlton Hotel Company, L.L.C.

Lead Guest Relations Agent

2018-09-01 — 2021-08-01

The Ritz-Carlton Hotel Company, L.L.C.

Guest Relations Agent

2015-12-01 — 2018-09-01

The Ritz-Carlton Hotel Company, L.L.C.

Guest Relations Supervisor

2013-08-01 — 2014-09-01

The Ritz-Carlton, Guangzhou

Guest Relations Officer

2011-07-01 — 2013-07-01

Skills

spa business management online booking marketing & social media retail management customer relationship management pointofsale management salon business management mobile business management scheduling activities

Languages

English