
Soňa Michlíková
-------------------------------------------------------------ABOUT ME------------------------------------------------------ In my CRM role my everyday tasks are identification of issues and finding the rootcause in CRM,... | Slovakia
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Soňa Michlíková’s Location Slovakia
Soňa Michlíková’s Expertise -------------------------------------------------------------ABOUT ME------------------------------------------------------ In my CRM role my everyday tasks are identification of issues and finding the rootcause in CRM, work on elimination of issues either on my own or with other functional teams if necessary in the shortest possible time to avoid customer satisfaction issues. As a Senior member I also have chance to look deeper into possibilities how to avoid problems in future by correction of system or improving the process, helping with education of new team members and creation and mapping new processes. This also included leading regular Consultancy calls for sales teams across the EMEA region and support of overall development of our team via various projects as member or CRM consultant. Another task is the role of Business process owner for sales and view roles in the SAP CRM with responsibility that comes with it - to evaluate correct roles for various users, help with requesting and set up and check if all is working. ---------------------------------------------------------ABOUT LENOVO------------------------------------------------- With over 30B+ in sales, Lenovo is the fastest growing major PC maker. The company climbed to number 1 in worldwide PC market share in July'2013. Today, Lenovo is a global corporation with significant operations on six continents and operating in more than 60 countries and selling products in 160. Everyone at Lenovo takes great pride in our ability to attract top talent from diverse backgrounds and from around the world. We view our differences and diversity as a source of strength in building a collaborative culture that helps us achieve our goals. We have no world headquarters and, instead, have put in place a distributed management structure that places operational hubs in centers of excellence around the world integrating this talented, diverse group into a cohesive Next Generation company.
Soňa Michlíková’s Current Industry Toastmasters International
Soňa
Michlíková’s Prior Industry
Sainsburys
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Lenovo
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Toastmasters International Bratislava Toastmasters
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Toastmasters International
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Work Experience

Toastmasters International
President
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Toastmasters International
Vice President for Education
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Toastmasters International
President
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Toastmasters International
Vice President for Education
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Toastmasters International
President of the Club
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Lenovo
Senior CRM Specialist
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Toastmasters International Bratislava Toastmasters
Vice President for Membership
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Lenovo
CRM Specialist
Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Lenovo
Sales Support
Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Sainsburys
Internal Sales
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)