Stephen Goodchild

FAQ About Stephen Goodchild

• What is Stephen Goodchild's address?

  Stephen Goodchild is located at
  Ottawa, Ottawa, Canada

• What is Stephen Goodchild's job title?

  Stephen Goodchild is a
  I am a customer focused Service Manager and Advisor with a strong skill set in customer relationship's, team building and with a well-rounded understanding of Information & Telecommunication Technology, able to build successful and positive experiences in managed service solutions. I have a consultative type of communication style with clients, colleagues, and vendors founded upon trust, honesty, and openness while keeping the long-term view in mind. I can bring stakeholders together to discuss potential or real problems and resolve issues where everyone feels that he or she have “won.” I demonstrate the ability to listen attentively to the underlying issues of a situation, ask appropriate questions, take others’ perspectives into account, anticipate others’ reactions to key messages and adapt my presentation to communicate a difficult message with tact and respect. My clients will attest that I am their advocate and trusted advisor. I have the ability to think critically and quickly to determine the root-cause of a situation or problem benefiting both the client and organization. I am very comfortable dealing with complex and multi-faceted problems or processes. I can objectively identify possible solutions and make wise decisions. I excel at achieving results that improve service quality, build client loyalty, reduce inefficiencies and increase revenues. I am detailed-oriented and flexible, giving consideration to the opinions of others, as well as the ability to adapt to a variety of challenging situations, competing priorities, personalities and demands to meet critical timelines to deliver the highest standard of client service. Expertise in: Customer Relationship Management Incident Management Escalation Management Problem Management Vendor Management Risk Management Change Management Contract Management To contact me, email [email protected] or call 613-552-0454 Government Of Canada Shared Services

• What industry does Stephen Goodchild currently work in?

  Stephen Goodchild currently works in the
  Government Of Canada Shared Services

• What is Stephen Goodchild's area of expertise?

  Stephen Goodchild specializes in
  I am a customer focused Service Manager and Advisor with a strong skill set in customer relationship's, team building and with a well-rounded understanding of Information & Telecommunication Technology, able to build successful and positive experiences in managed service solutions. I have a consultative type of communication style with clients, colleagues, and vendors founded upon trust, honesty, and openness while keeping the long-term view in mind. I can bring stakeholders together to discuss potential or real problems and resolve issues where everyone feels that he or she have “won.” I demonstrate the ability to listen attentively to the underlying issues of a situation, ask appropriate questions, take others’ perspectives into account, anticipate others’ reactions to key messages and adapt my presentation to communicate a difficult message with tact and respect. My clients will attest that I am their advocate and trusted advisor. I have the ability to think critically and quickly to determine the root-cause of a situation or problem benefiting both the client and organization. I am very comfortable dealing with complex and multi-faceted problems or processes. I can objectively identify possible solutions and make wise decisions. I excel at achieving results that improve service quality, build client loyalty, reduce inefficiencies and increase revenues. I am detailed-oriented and flexible, giving consideration to the opinions of others, as well as the ability to adapt to a variety of challenging situations, competing priorities, personalities and demands to meet critical timelines to deliver the highest standard of client service. Expertise in: Customer Relationship Management Incident Management Escalation Management Problem Management Vendor Management Risk Management Change Management Contract Management To contact me, email [email protected] or call 613-552-0454

• Which languages does Stephen Goodchild speak? 

  Stephen Goodchild speaks the following languages:
  No languages available.

• Which industries has Stephen Goodchild previously worked in?   

  Stephen Goodchild has prior experience in the following industries:
  Government Of Canada Shared Services , Telus Communications , Bell

• What is Stephen Goodchild’s work experience?  

  Stephen Goodchild has the following professional experience:
  Government Of Canada Shared Services , Telus Communications , Bell .

• How can I find Stephen Goodchild on LinkedIn?  

  You can view Stephen Goodchild’s
  LinkedIn profile at LinkedIn URL.

• What are Stephen Goodchild’s work email addresses?  

  Stephen Goodchild’s work email addresses are
  [email protected] .

• What company does Stephen Goodchild work for?  

  Stephen Goodchild works at
  Government Of Canada Shared Services