
Steve Boverie
My experiences and training are perfect in unraveling problems, I understand the electronics of the hardware, I understand... | 478 Warren DriveApartment 721, San Francisco, United States
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Steve Boverie’s Emails st****@bu****.org
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Steve Boverie’s Location 478 Warren DriveApartment 721, San Francisco, United States
Steve Boverie’s Expertise My experiences and training are perfect in unraveling problems, I understand the electronics of the hardware, I understand networking technologies that connect computers together, I understand how the operating system and applications are installed, configured and customized and I understand the importance of the customer experience. My experiences and skills revolve around customer service. My pre-career jobs were about providing good service and maintaining customers, those jobs were newspaper delivery and restaurant work. These kinds of jobs gave me good experience with customer service, customer retention and entrepreneur approaches to business. I received training from the US Navy as an Electronic Technician, troubleshooting problems down to the component level. The training was built upon understanding Boolean algebra, truth tables and logical and electronic schematics, aspects that were crucial to the computer industry. My career started working in mainframe environments, then working in IBM S\34, S\36 and AS400 environments. Problems were found by using oscilloscopes, meters and logic probes in conjunction with detailed procedures. Personal computers networked into business organizations was the technology that moved my career from data processing into an integrated customer service focused experience. I enjoy working at the desk side with customers to resolve issues they have that have a broad range from hardware failure, software conflicts, networking problems as well as problems caused by haste and confusion. I also have learned how enterprise network systems are designed to maximize work performance by keeping hardware platform standards and testing applications and application updates to reduce software conflicts. The best customer service is to listen to them describe the problem, setting their expectations, focus on preserving data and doing a follow up after problem resolution to verify that the problem is fixed.
Steve Boverie’s Current Industry Microsoft
Steve
Boverie’s Prior Industry
Entex
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Lightn Wire Productions
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Burning Man
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The Crucible
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Csi
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Sarcompcm
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Microsoft
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Work Experience

Microsoft
Desk Top Technician
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Sarcompcm
Desktop Support Technician
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Csi
Technical Support Representative
Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
The Crucible
Workshop Instructor
Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Burning Man
Builder of the Head
Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Lightn Wire Productions
Sole Proprietor
Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Entex
Onsite Technician
Thu Jul 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Entex
Field Service Engineer
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)