
Steve Deaton
Experienced Network Admin/Engineer/Lead with a broad knowledge of complex technologies obtained via remote management of multiple data, video,... | Pflugerville, Texas, United States
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Steve Deaton’s Emails sd****@in****.com
Steve Deaton’s Phone Numbers No phone number available.
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Steve Deaton’s Location Pflugerville, Texas, United States
Steve Deaton’s Expertise Experienced Network Admin/Engineer/Lead with a broad knowledge of complex technologies obtained via remote management of multiple data, video, and voice networks. I have diverse experience with both a Fortune 500 firm and a pre-IPO startup corporation in roles as a client facing Support Engineer and Team Lead for multiple enterprise accounts and cross-functional teams. I have managed or led personnel in 4 different industries. My strengths include a blend of technical and business acumen plus the dedication and ability to deliver consistent customer service. I am looking for opportunity to lead/mentor/grow technically. • Experienced Remote Management WAN/LAN/SECURITY/IPT/VIDEO/WIRELESS. • Trained/certified in ITIL -Information Technology Infrastructure Library - 15 years. • Proficient in various ticketing systems such as Remedy and Service Now - 13 years. • Successful leader/builder of multiple operational teams. • Balanced technical acumen with management/business abilities. • Proficient with problem analysis and resolution. • Familiar with testing, verification, User Acceptance/Quality Assurance. • Adept with service activation/on boarding of new clients. • Mentored Tier 1 & offshore teams in Bangalore/Costa Rica.
Steve Deaton’s Current Industry Sweet Wind Consulting
Steve
Deaton’s Prior Industry
Netsolve
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Cisco
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Apex Systems
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Ipsoft
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Insight Global
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Insight
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Sweet Wind Consulting
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Work Experience

Sweet Wind Consulting
Technical Consultant
Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Insight
Network Engineer
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Insight Global
Problem Manager - Cisco Managed Services
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Ipsoft
Network Administrator
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Apex Systems
Network Engineer
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Cisco
Customer Support Engineer/Team Lead
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Netsolve
NMC Engineer/Team Lead and Service Activation Engineer
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)