
Steven Definis
Experienced Information Technology Manager. Excellent track record for leading and motivating technical professionals across various job functions to... | Greater Boston, Greater Boston, United States
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Steven Definis’s Location Greater Boston, Greater Boston, United States
Steven Definis’s Expertise Experienced Information Technology Manager. Excellent track record for leading and motivating technical professionals across various job functions to achieve high levels of performance. Directed implemention of ITIL best practices while working with cross-organizational team to successfully complete ISO 20000 service certification. Specialties: Experience managing IT department functions (service desk, desktop & operations support, design, infrastructure, proj management, and customer relations) - Service Management - Program Management - People management, leadership, motivation - ISO/IEC 20000 Service Management, ITIL Best Practices, IT Governance - Mission Critical Technology Implementations - Process Design - Customer Relations - Budgeting - Project Management Professional (PMP) Certified - ITIL Foundation Certified
Steven Definis’s Current Industry Comcast
Steven
Definis’s Prior Industry
Fidelity Investments
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Staples
|
Comcast
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Work Experience

Comcast
Senior Manager, Integrated Services Engineering Development
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Staples
Senior Manager, IT Project Services
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Director Project and Program Management
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Director Engineering Planning and Logistics
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Director Customer Engineering
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Regional Operations Director
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Director of Implementation Services
Wed Jan 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Senior Communication Analyst
Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Field Service Manager
Thu Jan 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)