Steven Faust

FAQ About Steven Faust

• What is Steven Faust's address?

  Steven Faust is located at
  Round Rock, Texas, United States

• What is Steven Faust's job title?

  Steven Faust is a
  With 15+ years of experience as a sales engineering and IT leader, I have honed my skills in driving IT and sales strategy, leading solutions architecture, and managing cross-functional teams to deliver cutting-edge unified communications and contact center solutions. My ability to bridge the gap between business and technology functions has enabled me to successfully drive sales and engineering, resulting in operational excellence and customer success for global enterprise organizations. Throughout my career, I have demonstrated strong leadership skills and a deep understanding of sales and marketing, technical product and program management, and solutions design and delivery. I have successfully executed complex, multimillion-dollar sales engineering initiatives in fast-paced environments, leveraging my business acumen and expertise in next-generation UCaaS, CCaaS, and VCaaS applications and infrastructure. I take pride in my ability to lead teams of up to 30+ resources while managing territories of up to 10M+, negotiating vendor contracts, and cultivating relationships with C-level leaders and internal stakeholders. By establishing alignment on technology transformation initiatives, I have been able to drive innovation and deliver results that exceed expectations. Career Highlights: • Directed a 30-person team in driving all product lifecycle management and operational optimization efforts for 4 corporate divisions based in Michigan, California, and the Philippines at Future Income Payments (FIP). • Led a 9-person team in driving sales engineering, business development, and solutions delivery for contact center solutions across a 10M, 4-state territory at Avaya, generating 130% of quota in the first year. • Drove channel development to support presales and product deployment for Cisco UCaaS and CCaaS solutions at Swampfox Technologies, growing channel sales by 40% and partner marketing by 100%+. • Executed sales engineering, solutions delivery, and customer service activities for call center software while at Tiverity, leading a 10-person team to train 25K call center agents in 32 states handling 1M+ calls daily. • Delivered new technical solutions to support IRS’s field agents while at Tiverity, generating 2M in savings for IRS and growing client satisfaction by 25%. • Directed all sales engineering efforts across North America for Optanix helping close some of the largest account in the history of the firm leading a highly skilled and diverse group of engineers. Trace3

• What industry does Steven Faust currently work in?

  Steven Faust currently works in the
  Trace3

• What is Steven Faust's area of expertise?

  Steven Faust specializes in
  With 15+ years of experience as a sales engineering and IT leader, I have honed my skills in driving IT and sales strategy, leading solutions architecture, and managing cross-functional teams to deliver cutting-edge unified communications and contact center solutions. My ability to bridge the gap between business and technology functions has enabled me to successfully drive sales and engineering, resulting in operational excellence and customer success for global enterprise organizations. Throughout my career, I have demonstrated strong leadership skills and a deep understanding of sales and marketing, technical product and program management, and solutions design and delivery. I have successfully executed complex, multimillion-dollar sales engineering initiatives in fast-paced environments, leveraging my business acumen and expertise in next-generation UCaaS, CCaaS, and VCaaS applications and infrastructure. I take pride in my ability to lead teams of up to 30+ resources while managing territories of up to 10M+, negotiating vendor contracts, and cultivating relationships with C-level leaders and internal stakeholders. By establishing alignment on technology transformation initiatives, I have been able to drive innovation and deliver results that exceed expectations. Career Highlights: • Directed a 30-person team in driving all product lifecycle management and operational optimization efforts for 4 corporate divisions based in Michigan, California, and the Philippines at Future Income Payments (FIP). • Led a 9-person team in driving sales engineering, business development, and solutions delivery for contact center solutions across a 10M, 4-state territory at Avaya, generating 130% of quota in the first year. • Drove channel development to support presales and product deployment for Cisco UCaaS and CCaaS solutions at Swampfox Technologies, growing channel sales by 40% and partner marketing by 100%+. • Executed sales engineering, solutions delivery, and customer service activities for call center software while at Tiverity, leading a 10-person team to train 25K call center agents in 32 states handling 1M+ calls daily. • Delivered new technical solutions to support IRS’s field agents while at Tiverity, generating 2M in savings for IRS and growing client satisfaction by 25%. • Directed all sales engineering efforts across North America for Optanix helping close some of the largest account in the history of the firm leading a highly skilled and diverse group of engineers.

• Which languages does Steven Faust speak? 

  Steven Faust speaks the following languages:
  No languages available.

• Which industries has Steven Faust previously worked in?   

  Steven Faust has prior experience in the following industries:
  Swampfox Technologies , Lifesize , Optanix , Livevox , Livevox , Teletech , Windstream , Future Income Payments , Human , Avaya , Tiverity , Eloyalty , Cisco Systems , Netsolve

• What is Steven Faust’s work experience?  

  Steven Faust has the following professional experience:
  Trace3 , Swampfox Technologies , Lifesize , Optanix , Livevox , Livevox , Teletech , Windstream , Future Income Payments , Human , Avaya , Tiverity , Eloyalty , Cisco Systems , Netsolve .

• How can I find Steven Faust on LinkedIn?  

  You can view Steven Faust’s
  LinkedIn profile at LinkedIn URL.

• What are Steven Faust’s work email addresses?  

  Steven Faust’s work email addresses are
  [email protected] .

• What company does Steven Faust work for?  

  Steven Faust works at
  Trace3