
Steven Graff
Plain English CRM Solutions has been a leading provider of contact management and customer relationship management solutions (primarily... | Madison Heights, Michigan, United States
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Steven Graff’s Emails st****@pl****.com
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Steven Graff’s Location Madison Heights, Michigan, United States
Steven Graff’s Expertise Plain English CRM Solutions has been a leading provider of contact management and customer relationship management solutions (primarily GoldMine and ACT!) for small and mid-sized businesses since 1996. My role, as head of this small enterprise has included: Sales operations, including: - Market strategy - Lead development - Product presentation/demo - Needs analysis - Quoting (value proposition development) Solution delivery/deployment, including: - Product selection - Installation/configuration/customization - Data migration - Testing and validation - Training - Technical/follow up support Skills brought to bear: - Sales methodologies - Marketing automation - Understanding of complex sales cycles - MS SQL, T-SQL, database administration, database design - Data mining, dashboard design, reporting, MS SRS, Crystal Reports - Winbatch programming, for rapid software prototyping - MS Office, OpenOffice, HTML, PHP, Drupal, dbNetGrid, MS Access Outstanding accomplishments: - Designed, authored, published, and brought to market three add-on products for GoldMine, including GoldSMS, GoldPay, and Dime-O-Gold. (See Products menu at www.plain-english.com).
Steven Graff’s Current Industry Plain English Crm Solutions
Steven
Graff’s Prior Industry
Schlumberger Well Services
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Schumberger Cadcam Division
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Opentext
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Campbell Services
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Virtual Technology
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Plain English Crm Solutions
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Work Experience

Plain English Crm Solutions
President/Owner
Wed May 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Virtual Technology
Account Manager
Mon May 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
Campbell Services
Sales Manager
Thu Apr 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Opentext
Regional Sales Manager
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Schumberger Cadcam Division
Product Manager
Tue Mar 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time)
Schumberger Cadcam Division
Training Specialist
Tue Apr 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time)
Schlumberger Well Services
Field Engineer
Fri Jan 01 1982 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time)