
Steven Hess
Steven Hess is the “Get it Done Guy” with a passion for the pharmacy industry. As a Vice... | Chicago, Chicago, United States
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Steven Hess’s Location Chicago, Chicago, United States
Steven Hess’s Expertise Steven Hess is the “Get it Done Guy” with a passion for the pharmacy industry. As a Vice President with a keen understanding for people, processes, and profit, Steven has a reputation for turning around multi-million businesses and identifying added revenue streams. Steven says, “If you can get people’s morale up, they want to go to bat for you.” His team says that Steven is a “breath of fresh air. Someone who cares, listens, and is brutally honest so we know where we stand.” His CEO said, he “knocks it out of the ballpark.” A quick study, Steven has the innate ability to understand business and quickly identify areas for improvement. He does this by diving into the business and working with the staff. “My key to success in business is understanding what the business needs and then changing the environment to fulfill that need.” Most recently, he turned around a prescription mail operations (IRx) from achieving a two-day turnaround 70% of the time to 99% ― a 29% improvement. The organization serves Prescription Benefits Management (PBM) clients and yields 134 million in revenue annually. Steven is not only passionate about the pharmacy industry as a business, but he cares about providing safe medications to individuals and helping them understand what is prescribed. Technology is a tool that can help achieve this goal. At Evanston Northwestern Healthcare, he instituted a new software platform linking 6 locations and enabling customers and employees to retrieve prescriptions at any of the locations. At HBS, he rolled out a new Sybase platform with a team of developers that serve 1400 pharmacies. Continuing to make a positive impact on the pharmaceutical industry and those that serve it, Steven serves as Chairman of the American Pharmacy Alliance (APA).
Steven Hess’s Current Industry Birdi
Steven
Hess’s Prior Industry
Health Rite Pharmacy
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Evanston Northwestern Healthcare
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Catamaran
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Optumrx
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Option Care
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Diplomat Specialty Pharmacy
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Apotheco Pharmacy
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Medminder
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Medavail Technologies Inc Medavail Technologies
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Work Experience

Birdi
Chief Operating Officer
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Medavail Technologies Inc Medavail Technologies
EVP/GM of SpotRx
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Medminder
Chief Pharmacy Officer
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Apotheco Pharmacy
Executive Vice President of Operations and Technology
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Diplomat Specialty Pharmacy
Senior Vice President of Procurment & Facilities
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Option Care
Vice President Specialty Pharmacy
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Optumrx
Vice President Operations
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Optumrx
Vice President of Pharmacy Operations OptumRx
Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Catamaran
Director of Pharmacy Operations
Wed Mar 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Evanston Northwestern Healthcare
Senior Director of Pharmacy operations
Thu Jul 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Health Rite Pharmacy
Co-owner
Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)