
Steven Kane
Client Relationship Management (CRM) expert two decades of experience including leading CRM programs at AmLaw 50 firms. I... | New York, New York, United States
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Steven Kane’s Location New York, New York, United States
Steven Kane’s Expertise Client Relationship Management (CRM) expert two decades of experience including leading CRM programs at AmLaw 50 firms. I am fluent in CRM platforms and services, at ease with the technology required to ensure efficiency, and am a creative strategist with a knack for uncovering targeted cross-selling opportunities that drive business development. Currently I am leading Citrin Cooperman's CRM initiative. I am responsible for all Microsoft Dynamics-based CRM business development; reporting; training; setting firm-wide end-user policies; ensuring data privacy law compliance; and data quality assurance. Areas of Focus • Client/prospect initiatives and profiling • Pipeline reporting/analysis • Project management and implementation • Setting KPIs for ongoing CRM success • CRM strategic planning • Web-based and live training • User support • Technical writing • Outsource management • Microsoft Dynamics 365 • Marketo
Steven Kane’s Current Industry Citrin Cooperman
Steven
Kane’s Prior Industry
Shearman And Sterling
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Cadwalader Wickersham And Taft
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Weil Gotshal And Manges
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Citrin Cooperman
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Work Experience

Citrin Cooperman
Director, CRM, Data Analytics, and Information
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Weil Gotshal And Manges
CRM Database Supervisor
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Cadwalader Wickersham And Taft
CRM Database/Marketing Technology Administrator
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Shearman And Sterling
CRM Database/Website Administrator
Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)