
Suresha Kumar
Skilled customer support professional over 4.8 year's of experience in Non Voice & Semi Voice Process at Tata... | Bengaluru, Karnataka, India
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Suresha Kumar’s Emails su****@tc****.com
Suresha Kumar’s Phone Numbers No phone number available.
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Suresha Kumar’s Location Bengaluru, Karnataka, India
Suresha Kumar’s Expertise Skilled customer support professional over 4.8 year's of experience in Non Voice & Semi Voice Process at Tata Consultancy Services. Dedicated to bettering the customer experience with reliable product education, timely assistance, helpful feedback, and respectful conflict management response. Confident communicator to respond customer inquiries, and mediate conflict. Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty. Passionate about creating organizational success and bettering brand reputation through serving customers in a truly memorable way. Skills :- - Communication Skill - Problem solving or Complaint resolution - Teamwork - Report preparation Tools Known :- - Salesforce, Finn one, MDM, CES, D & B. - Microsoft Office : Excel, Word, PowerPoint and Outlook. Awards & Achievements :- - BPS Star Performer Award Mar-2020 - BPS Star Performer Award Sep- 2019 - Service & Commitment Award Oct-2021 - Received Appreciation from HR and Clients
Suresha Kumar’s Current Industry Navi
Suresha
Kumar’s Prior Industry
Tata Consultancy Services
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Work Experience

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Executive 2
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tata Consultancy Services
Process Associate
Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Process Associate
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)