Syed Ahmed
Experienced in IT service management consulting, specialized in helping organization of all types and sizes to design, implement... | Riyadh, Riyadh, Saudi Arabia
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Syed Ahmed’s Emails sy****@dx****.com
Syed Ahmed’s Phone Numbers No phone number available.
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Syed Ahmed’s Location Riyadh, Riyadh, Saudi Arabia
Syed Ahmed’s Expertise Experienced in IT service management consulting, specialized in helping organization of all types and sizes to design, implement & develop IT service management capabilities/processes and solutioning with current digital and next gen service management. In my tenure successfully lead service operations, service delivery and successful key transition projects, service improvements, stakeholder management, onboarding of services, ITSM tooling and integration solution, end to end user experience journey mapping, practicing agile. I'm a hardworking, learner and highly organized individual, my experience is majorly in IT services, product and B2B organizations and excellent co-ordination, communication, analytical, maturity and Customer value driven approaches. Specialties# # IT Service management, ITIL, SIAM -Service Integration and management & SM Governance & controls # Service Operations and Delivery, transitions (SM) # CSI and Next gen SM Initiatives # IT Asset and Configuration management, Operational Change and Release Management # Service Desk, Incident & Problem, Document Management & knowledge management # Reporting and Dashboards, #SRM, SLM, # Stakeholder management, Process automation and Application management # ITSM tooling Solutions -BMC remedy and ServiceNow # Designing and configuration of ITSM tools, Request Forms , Workflow & integrations
Syed Ahmed’s Current Industry Dxc Technology
Syed
Ahmed’s Prior Industry
Mahindra Satyam
|
Dell
|
Csc
|
Csc Computer Sciences
|
Dxc Technology
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Work Experience
Dxc Technology
Associate Manager - Service Management
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Dxc Technology
Professional 2 - Service Delivery
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Csc Computer Sciences
Senoir ITSDC
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Csc
Change Manager - ITIL - Service Delivery
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
SME - CREX Team
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Mahindra Satyam
IT support
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Syed Ahmed Email Addresses
FAQ About Syed Ahmed
-
Syed Ahmed is located at
Riyadh, Riyadh, Saudi Arabia -
Syed Ahmed is a
Experienced in IT service management consulting, specialized in helping organization of all types and sizes to design, implement & develop IT service management capabilities/processes and solutioning with current digital and next gen service management. In my tenure successfully lead service operations, service delivery and successful key transition projects, service improvements, stakeholder management, onboarding of services, ITSM tooling and integration solution, end to end user experience journey mapping, practicing agile. I'm a hardworking, learner and highly organized individual, my experience is majorly in IT services, product and B2B organizations and excellent co-ordination, communication, analytical, maturity and Customer value driven approaches. Specialties# # IT Service management, ITIL, SIAM -Service Integration and management & SM Governance & controls # Service Operations and Delivery, transitions (SM) # CSI and Next gen SM Initiatives # IT Asset and Configuration management, Operational Change and Release Management # Service Desk, Incident & Problem, Document Management & knowledge management # Reporting and Dashboards, #SRM, SLM, # Stakeholder management, Process automation and Application management # ITSM tooling Solutions -BMC remedy and ServiceNow # Designing and configuration of ITSM tools, Request Forms , Workflow & integrations Dxc Technology -
Syed Ahmed currently works in the
Dxc Technology -
Syed Ahmed specializes in
Experienced in IT service management consulting, specialized in helping organization of all types and sizes to design, implement & develop IT service management capabilities/processes and solutioning with current digital and next gen service management. In my tenure successfully lead service operations, service delivery and successful key transition projects, service improvements, stakeholder management, onboarding of services, ITSM tooling and integration solution, end to end user experience journey mapping, practicing agile. I'm a hardworking, learner and highly organized individual, my experience is majorly in IT services, product and B2B organizations and excellent co-ordination, communication, analytical, maturity and Customer value driven approaches. Specialties# # IT Service management, ITIL, SIAM -Service Integration and management & SM Governance & controls # Service Operations and Delivery, transitions (SM) # CSI and Next gen SM Initiatives # IT Asset and Configuration management, Operational Change and Release Management # Service Desk, Incident & Problem, Document Management & knowledge management # Reporting and Dashboards, #SRM, SLM, # Stakeholder management, Process automation and Application management # ITSM tooling Solutions -BMC remedy and ServiceNow # Designing and configuration of ITSM tools, Request Forms , Workflow & integrations -
Syed Ahmed speaks the following languages:
No languages available. -
Syed Ahmed has prior experience in the following industries:
Dxc Technology , Csc Computer Sciences , Csc , Dell , Mahindra Satyam -
Syed Ahmed has the following professional experience:
Dxc Technology , Dxc Technology , Csc Computer Sciences , Csc , Dell , Mahindra Satyam . -
You can view Syed Ahmed’s
LinkedIn profile at LinkedIn URL. -
Syed Ahmed’s work email addresses are
[email protected] . -
Syed Ahmed works at
Dxc Technology
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