Tejash Shah
• A forward thinking, capable and committed IT service, and delivery professional proficient working with cross-functional teams to guide... | Overland Park, Kansas, United States
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Tejash Shah’s Emails te****@sy****.com
Tejash Shah’s Phone Numbers 1888562****
Social Media
Tejash Shah’s Location Overland Park, Kansas, United States
Tejash Shah’s Expertise • A forward thinking, capable and committed IT service, and delivery professional proficient working with cross-functional teams to guide feature/solution development from conception to launch by connecting the technical and business worlds. • Delivered Artificial Intelligence, Machine Learning and Speech based IVR solutions in contact center space from conception to launch. • Expertise in presenting complex information to senior audiences and effectively facilitates conversations leading to solutions. • Currently working as a Senior Business Analyst, engaged in requirements gathering, elicitation, impact/change analysis, and resolving production issues in a claim processing application. • Possess expertise in gathering, understanding, and analyzing requirements and developing scalable solutions which cater to business and operational requirements. • As a Project Leader, managed production support team of five handling clearing system of Citibank EMEA. The system was live in ten European regions and processed an average volume of 1.6 million transactions a day. • Exceptional understanding of software development life cycle (SDLC). Proficient in Waterfall and Agile/Scrum methodology of software development. • Possess experience working in Contact Center, Insurance, Payments and Clearing systems. • Exposure to contact center technologies such as Oracle SBC, Avaya ACD, Intelligent Contact Management (ICM), Cisco Voice Portal, Twilio Cloud, Workforce management, Call recording/Screen capture and Confirmit survey.
Tejash Shah’s Current Industry Synechron
Tejash
Shah’s Prior Industry
Flex Ex Technologies
|
Sapient
|
E Dot Solutions
|
Polaris Software Lab
|
Synechron
|
Asurion
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Work Experience
Synechron
Associate Director - Business Analyst
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Synechron
Senior Specialist - Business Analyst
Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Synechron
Specialist - Business Analyst
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Asurion
Senior Technology Analyst (Consultant)
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Synechron
Manager - Quality Control
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Polaris Software Lab
Project Manager / Business Analyst
Sun Aug 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
E Dot Solutions
Software Engineer
Mon Apr 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Sapient
Software Engineer
Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Flex Ex Technologies
Software Engineer
Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Tejash Shah Email Addresses
Tejash Shah Phone Number
FAQ About Tejash Shah
-
Tejash Shah is located at
Overland Park, Kansas, United States -
Tejash Shah is a
• A forward thinking, capable and committed IT service, and delivery professional proficient working with cross-functional teams to guide feature/solution development from conception to launch by connecting the technical and business worlds. • Delivered Artificial Intelligence, Machine Learning and Speech based IVR solutions in contact center space from conception to launch. • Expertise in presenting complex information to senior audiences and effectively facilitates conversations leading to solutions. • Currently working as a Senior Business Analyst, engaged in requirements gathering, elicitation, impact/change analysis, and resolving production issues in a claim processing application. • Possess expertise in gathering, understanding, and analyzing requirements and developing scalable solutions which cater to business and operational requirements. • As a Project Leader, managed production support team of five handling clearing system of Citibank EMEA. The system was live in ten European regions and processed an average volume of 1.6 million transactions a day. • Exceptional understanding of software development life cycle (SDLC). Proficient in Waterfall and Agile/Scrum methodology of software development. • Possess experience working in Contact Center, Insurance, Payments and Clearing systems. • Exposure to contact center technologies such as Oracle SBC, Avaya ACD, Intelligent Contact Management (ICM), Cisco Voice Portal, Twilio Cloud, Workforce management, Call recording/Screen capture and Confirmit survey. Synechron -
Tejash Shah currently works in the
Synechron -
Tejash Shah specializes in
• A forward thinking, capable and committed IT service, and delivery professional proficient working with cross-functional teams to guide feature/solution development from conception to launch by connecting the technical and business worlds. • Delivered Artificial Intelligence, Machine Learning and Speech based IVR solutions in contact center space from conception to launch. • Expertise in presenting complex information to senior audiences and effectively facilitates conversations leading to solutions. • Currently working as a Senior Business Analyst, engaged in requirements gathering, elicitation, impact/change analysis, and resolving production issues in a claim processing application. • Possess expertise in gathering, understanding, and analyzing requirements and developing scalable solutions which cater to business and operational requirements. • As a Project Leader, managed production support team of five handling clearing system of Citibank EMEA. The system was live in ten European regions and processed an average volume of 1.6 million transactions a day. • Exceptional understanding of software development life cycle (SDLC). Proficient in Waterfall and Agile/Scrum methodology of software development. • Possess experience working in Contact Center, Insurance, Payments and Clearing systems. • Exposure to contact center technologies such as Oracle SBC, Avaya ACD, Intelligent Contact Management (ICM), Cisco Voice Portal, Twilio Cloud, Workforce management, Call recording/Screen capture and Confirmit survey. -
Tejash Shah speaks the following languages:
No languages available. -
Tejash Shah has prior experience in the following industries:
Synechron , Synechron , Synechron , Polaris Software Lab , E Dot Solutions , Sapient , Flex Ex Technologies -
Tejash Shah has the following professional experience:
Synechron , Synechron , Synechron , Asurion , Synechron , Polaris Software Lab , E Dot Solutions , Sapient , Flex Ex Technologies . -
You can view Tejash Shah’s
LinkedIn profile at LinkedIn URL. -
Tejash Shah’s work email addresses are
[email protected] . -
Tejash Shah works at
Synechron
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