
Terrence Shells
Results-driven professional with 17+ years of hands-on experience within client-facing roles in the telecommunications industry. Skilled in Team... | 1575 Stirling Lakes DriveApartment 60, Pontiac, United States
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Terrence Shells’s Emails te****@at****.com
Terrence Shells’s Phone Numbers No phone number available.
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Terrence Shells’s Location 1575 Stirling Lakes DriveApartment 60, Pontiac, United States
Terrence Shells’s Expertise Results-driven professional with 17+ years of hands-on experience within client-facing roles in the telecommunications industry. Skilled in Team Building, Management, Account Management, and Leadership. Earned a Bachelor of Business Administration (BBA) degree focused in Business Administration, Management and Operations from Baker College. Experienced in leading creative teams and sales/customer service initiatives. Conceptualized and orchestrated marketing campaigns that effectively reinforced and built brand images. Adept at spearheading sales-driving collateral. Demonstrated an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages. SKILLS ● Sales Strategies & Campaigns ● Corporate Communications ● Creative Team Leadership ● Focus Group/Market Research ● Training Material Development ● Sales Collateral & Support ● CWA Union Steward for 10 years ● Advanced Conflict Resolution ● Product Positioning & Branding
Terrence Shells’s Current Industry At And T
Terrence
Shells’s Prior Industry
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Communication Workers Of America Local 4009
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Work Experience

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Specialist-Technical Process & Quality
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
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Sales Coach
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
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U-Verse Dispatch Jep Resolution Team
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
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U-Verse Load Controller
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Communication Workers Of America Local 4009
Chief Union Steward/Unit VP
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
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Customer Service and Sales Representative
Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)