
Terrence Sledge
DISNEY WORLD SWAN & DOLPHIN RESORT,ORLANDO, FL Front Service Manager, October 2001 - April 2003 Was recruited from out of... | 610 East 34th Street, Savannah, United States
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Terrence Sledge’s Emails te****@hy****.com
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Terrence Sledge’s Location 610 East 34th Street, Savannah, United States
Terrence Sledge’s Expertise DISNEY WORLD SWAN & DOLPHIN RESORT,ORLANDO, FL Front Service Manager, October 2001 - April 2003 Was recruited from out of state to manage all aspects of front service at this 1,500 room resort Directed resort transportation, valet, bell stand, front office, and concierge Established relationships with customers and vendors across multiple industries and achieved an average of 10% annual growth each year Earned recognition for excellent revenue performance and properties turnaround Trained five trainees to General Manager positions Budgeted and planned for all changing events, analyzed results and adjusted strategies to meet market demands Accounted for cashier area, card transactions, daily bank deposits Assisted in hiring, training, and scheduling in all departments Resolved guest and staff issues in a manner consistent with company goals and objectives SAVANNAH WESTIN HARBOR RESORT Bell Captain/Assistant Housekeeper, May 2000 - April 2001 Assisted in profit and loss responsibilities at this 403 room property Accounted for 16-20 employees and verified time cards for accurate payroll processing Increased morale and property performance through unscheduled walk-throughs and evaluation of staff productivity Decreased company costs through reduction in shortages, decreases in payroll, and heightened theft prevention Offered the Front Service position with Starwood HYATT REGENCY HOTEL,SAVANNAH,GEORGIA Guest Service Agent/Assistant Housekeeper,March 1989 - May 2000 Excelled within the guest service department to bellman after six years attained the Assistant Executive Housekeeping position Supervised over 30 housekeeping employees in this 209 room hotel Trained staff and ensured Hyatt’s standards of cleanliness and guest satisfaction Studied two years of hospitality training Program Hyatt University Specialties: My goal is to work for a progressive company that provides new challenges, diversification, stability, and an opportunity to grow. Throughout my 20 year career in the hospitality industry, I have used my degree in Hotel and Restaurant Management to become an effective leader and experienced Executive housekeeper & chief engineer. In addition to bringing these leadership skills to your company, I would also bring a consistent, “can-do” attitude.
Terrence Sledge’s Current Industry Hyatt Place
Terrence
Sledge’s Prior Industry
Hyatt Regency Hotel
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Westen Harbor Resort
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National Housekeeping Association
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Disney World Swan And Dolphin Resort
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Homewood Suite By Hilton
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Laquinta Inn And Suites
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Us Passport
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Choice Hotels International
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Hyatt Place
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Work Experience

Hyatt Place
Assistant
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Choice Hotels International
Front Desk agent
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Us Passport
Operations Manager
Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Laquinta Inn And Suites
Operations Manager
Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Homewood Suite By Hilton
Executive Housekeeper
Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Disney World Swan And Dolphin Resort
Front Service Manager
Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
National Housekeeping Association
CPO Registered Certified Pool/Spa Operator
Wed Mar 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Westen Harbor Resort
Guest Service/Bell Captain
Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Hyatt Regency Hotel
Guest Service Agent/Assistant Housekeeper
Wed Mar 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)