
Tim Fuchs
Professional Experience Quantum Corporation Duration: 20 years -Technical Support: Joined Quantum Corporation, employing strong problem-solving skills to address a wide range... | Aurora, Colorado, United States
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Tim Fuchs’s Emails ti****@qu****.com
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Tim Fuchs’s Location Aurora, Colorado, United States
Tim Fuchs’s Expertise Professional Experience Quantum Corporation Duration: 20 years -Technical Support: Joined Quantum Corporation, employing strong problem-solving skills to address a wide range of technical issues, enhancing customer satisfaction and retention. -Team Lead: Quickly promoted to Team Lead, responsible for training and mentoring other tech support engineers, fostering a collaborative and efficient team environment. -Service Engineering Specialist: Elevated to Service Engineering Specialist, collaborating closely with engineering teams to resolve complex escalations and improve product performance. I became Technical Expert, Trainer, and Mentor: Progressed to the role of technical expert, providing advanced training and mentorship on all Quantum Automation Storage products. Played a crucial role in sharing knowledge and fostering a collaborative and efficient work environment. I have a proven track record of working directly with engineering teams to troubleshoot and resolve the most challenging technical issues, ensuring high-quality service delivery and customer satisfaction. NCR Corporation Duration: 16 years -Field Service Technician: Delivered on-site technical support, maintenance, and repair services for computer systems, banking ATMs, and other electronic data processing (EDP) systems, ensuring optimal equipment performance and customer satisfaction. -Presales Engineer: Promoted to presales engineering, utilizing technical expertise to assist the sales team in designing and presenting tailored solutions to potential clients. -Account Manager: Advanced to account management, overseeing key client relationships and driving business growth through strategic planning and exceptional customer service.
Tim Fuchs’s Current Industry Quantum
Tim
Fuchs’s Prior Industry
Quantum
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Work Experience

Quantum
Service Engineering Specialist II at Quantum
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Quantum
Advanced Technical Specialist II
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Quantum
Advanced Technical Specialist
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Quantum
Technical Support Lead
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Quantum
Technical Support
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)