
Tim Wright
As an IT Consultant and Senior Support Lead ,I bring over 15 years of experience in supporting and... | Sutton, England, United Kingdom
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Tim Wright’s Emails ti****@no****.com
Tim Wright’s Phone Numbers 44161827****
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Tim Wright’s Location Sutton, England, United Kingdom
Tim Wright’s Expertise As an IT Consultant and Senior Support Lead ,I bring over 15 years of experience in supporting and implementing various systems and applications for the banking and finance sector. I have a strong expertise in SQL Server, SSRS/SSIS, Azure SQL DBs,VBA,MS Dynamics, Data Migration, and MS Access, as well as Service Desk Management using both ServiceNow and JIRA In my most recent role I have built out a Service Desk model in JIRA for Healix, a leading private healthcare provider. Additional responsibilities were managing and mentoring the Application Support Team, owning the application support queue incidents\metrics and acting as an active member of the support team for a suite of bespoke SQL Server and Azure SQL db based applications. Prior to this , I lead the transition from an e-mail-based support system to a fully integrated Service Desk model for the Global Advisory department, one of the world's leading independent financial advisory groups. I managed the support queue, HyperCare on a major migration from SQL Server to MS Dynamics, incident resolution,test cycles, releases, and the user communications for the entire department, ensuring the stability and reliability of the production environment and the satisfaction of the senior stakeholders. I am passionate about delivering high-quality service and solutions that enhance the efficiency and effectiveness of the business processes and operations. operations.
Tim Wright’s Current Industry Healix
Tim
Wright’s Prior Industry
Natwest
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Tokai Bank
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Barclays Investment Bank
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Credit Suisse
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Hsbc Global Banking And Markets
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Nomura
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Rothschild
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Healix
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Work Experience

Healix
Application Support Manager
Wed May 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Rothschild
IT Consultant - Senior Support Lead
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Nomura
IT Consultant - Support Lead
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc Global Banking And Markets
Analyst programer
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Credit Suisse
Database Developer
Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Barclays Investment Bank
Rad developer
Wed Apr 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Tokai Bank
Analyst programmer
Mon Apr 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Natwest
Software Developer
Sat Oct 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)