Todd Hixson

FAQ About Todd Hixson

• What is Todd Hixson's address?

  Todd Hixson is located at
  404 Apple Way Drive, San Antonio, United States

• What is Todd Hixson's job title?

  Todd Hixson is a
  The first specialized WFM winner of ICMI's lifetime achievement award, I have 30 plus years in management (the last 19 in the contact center word) I have been an out-sourcer, and in-sourcer and an us-sourcer with a belief in efficiencies realized using creative scheduling, performance based “right for me” shift bidding, and pushing limits with optimization result in maximum fecundity while driving high VOC and VOE. I have been recognized for pioneering forecasting theorems for Social Media I have driven driven back-office utilization of work force management practice, multiple channel skill based operations practices, and cross functional understanding via “a day world, I had a successful career in the entertainment world, first as a professional musician, and then as a business owner facilitating and scheduling labor for events such as the NBA All-Star game and arena-type rock concerts. I have been lucky enough to be a member of the CIAC council and ICMI advisory boards in the past and speak at industry events as often as my schedule allows and as often as people want to hear my two cents! Specialties: * Industry Event Speaker-Forecasting for Social Media, VOC, CI, WFM technique * Seasonal Strategy * Consolidated Media Strategist (including back office strategy expertise) * Progressive WFM-Balancing needs of stakeholders, employees and customers *Continual Improvement Leader--Don't just own the work--own improving the work you do. (Lean, TPS, Six Sigma) * Customer Care Culture Personify Health

• What industry does Todd Hixson currently work in?

  Todd Hixson currently works in the
  Personify Health

• What is Todd Hixson's area of expertise?

  Todd Hixson specializes in
  The first specialized WFM winner of ICMI's lifetime achievement award, I have 30 plus years in management (the last 19 in the contact center word) I have been an out-sourcer, and in-sourcer and an us-sourcer with a belief in efficiencies realized using creative scheduling, performance based “right for me” shift bidding, and pushing limits with optimization result in maximum fecundity while driving high VOC and VOE. I have been recognized for pioneering forecasting theorems for Social Media I have driven driven back-office utilization of work force management practice, multiple channel skill based operations practices, and cross functional understanding via “a day world, I had a successful career in the entertainment world, first as a professional musician, and then as a business owner facilitating and scheduling labor for events such as the NBA All-Star game and arena-type rock concerts. I have been lucky enough to be a member of the CIAC council and ICMI advisory boards in the past and speak at industry events as often as my schedule allows and as often as people want to hear my two cents! Specialties: * Industry Event Speaker-Forecasting for Social Media, VOC, CI, WFM technique * Seasonal Strategy * Consolidated Media Strategist (including back office strategy expertise) * Progressive WFM-Balancing needs of stakeholders, employees and customers *Continual Improvement Leader--Don't just own the work--own improving the work you do. (Lean, TPS, Six Sigma) * Customer Care Culture

• Which languages does Todd Hixson speak? 

  Todd Hixson speaks the following languages:
  No languages available.

• Which industries has Todd Hixson previously worked in?   

  Todd Hixson has prior experience in the following industries:
  Disney Streaming , Hulu , Vipdesk Connect , Cabelas , Real Analogics , Ciac , Icmi , Intuit , Travelocity , Infonxx , Mr Stagehands , Arrowhead Producations

• What is Todd Hixson’s work experience?  

  Todd Hixson has the following professional experience:
  Personify Health , Disney Streaming , Hulu , Vipdesk Connect , Cabelas , Real Analogics , Ciac , Icmi , Intuit , Travelocity , Infonxx , Mr Stagehands , Arrowhead Producations .

• How can I find Todd Hixson on LinkedIn?  

  You can view Todd Hixson’s
  LinkedIn profile at LinkedIn URL.

• What are Todd Hixson’s work email addresses?  

  Todd Hixson’s work email addresses are
  [email protected].

• What company does Todd Hixson work for?  

  Todd Hixson works at
  Personify Health