Tolu Orimoloye

FAQ About Tolu Orimoloye

• What is Tolu Orimoloye's address?

  Tolu Orimoloye is located at
  Lagos, Lagos State, Nigeria

• What is Tolu Orimoloye's job title?

  Tolu Orimoloye is a
  Finance – Account Interconnect Executive. Mar. 2024 to date. Globacom Unlimited Lagos State  Generation of invoices for all interconnect partners (GSM), private telephone operators (PTO), and enterprise customers (PRI) on the Intec billing platform.  Generation and updating of all Operators and Enterprise PRI customers ledgers and Statement of Accounts.  Raising and posting of journal entries on all interconnect partners/customers for revenue and cost of sales into the ERP application  Raising and posting of journal entries on all bank transactions into the ERP application.  Preparation of bank reconciliation statement on interconnect bank account. Business associate and Etop-up executive from 2022 to 2024. Globacom Unlimited • Business Associates: One stop desk for resolution of retail dealers for simswap on Seamfix application also recharge transactions and other Etopup (Virtual topup related) issues. • Globacom Dealers: Direct resolution of all Gloworld shops Etopup trade issues and also escalation of unresolved issues to the dedicated support team and follow up in accordance with the agreed SLA. • Glo ecommerce website: Resolution of all customers and users of Gloworld’s website issues of money debited but value not given. • Respond to correspondence from Glozone Support and Business Associates helpdesk mailbox. • Resolve any issue arising from Business Associates and Globacom Dealers. (Sim Replacement, Etop up, Sim Management, Network Assistance, Recharge Voucher Management, Phone Configuration, Value Added Service Management, etc.) • Resolve subscriber’s issues using Business Associates and Globacom Dealers as contact. • Providing back end support for Globacom Field Sales Representatives and Gloworld shops as may be required. Customer care representative. Jan. 2013 to 2022. Globacom Unlimited • Act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. • Help customers with complaints and questions; give information about products and services. Keep records of customers’ interactions, transactions, comments, and complaints. • Proficient in CRM tools which enhances my ability to manage and analyses customer data in the most effective way possible. • Developed and maintained quality relationships with clients which facilitated customer satisfaction and eliminated customers complains. Globacom

• What industry does Tolu Orimoloye currently work in?

  Tolu Orimoloye currently works in the
  Globacom

• What is Tolu Orimoloye's area of expertise?

  Tolu Orimoloye specializes in
  Finance – Account Interconnect Executive. Mar. 2024 to date. Globacom Unlimited Lagos State  Generation of invoices for all interconnect partners (GSM), private telephone operators (PTO), and enterprise customers (PRI) on the Intec billing platform.  Generation and updating of all Operators and Enterprise PRI customers ledgers and Statement of Accounts.  Raising and posting of journal entries on all interconnect partners/customers for revenue and cost of sales into the ERP application  Raising and posting of journal entries on all bank transactions into the ERP application.  Preparation of bank reconciliation statement on interconnect bank account. Business associate and Etop-up executive from 2022 to 2024. Globacom Unlimited • Business Associates: One stop desk for resolution of retail dealers for simswap on Seamfix application also recharge transactions and other Etopup (Virtual topup related) issues. • Globacom Dealers: Direct resolution of all Gloworld shops Etopup trade issues and also escalation of unresolved issues to the dedicated support team and follow up in accordance with the agreed SLA. • Glo ecommerce website: Resolution of all customers and users of Gloworld’s website issues of money debited but value not given. • Respond to correspondence from Glozone Support and Business Associates helpdesk mailbox. • Resolve any issue arising from Business Associates and Globacom Dealers. (Sim Replacement, Etop up, Sim Management, Network Assistance, Recharge Voucher Management, Phone Configuration, Value Added Service Management, etc.) • Resolve subscriber’s issues using Business Associates and Globacom Dealers as contact. • Providing back end support for Globacom Field Sales Representatives and Gloworld shops as may be required. Customer care representative. Jan. 2013 to 2022. Globacom Unlimited • Act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. • Help customers with complaints and questions; give information about products and services. Keep records of customers’ interactions, transactions, comments, and complaints. • Proficient in CRM tools which enhances my ability to manage and analyses customer data in the most effective way possible. • Developed and maintained quality relationships with clients which facilitated customer satisfaction and eliminated customers complains.

• Which languages does Tolu Orimoloye speak? 

  Tolu Orimoloye speaks the following languages:
  No languages available.

• Which industries has Tolu Orimoloye previously worked in?   

  Tolu Orimoloye has prior experience in the following industries:
  No prior industries available.

• What is Tolu Orimoloye’s work experience?  

  Tolu Orimoloye has the following professional experience:
  Globacom .

• How can I find Tolu Orimoloye on LinkedIn?  

  You can view Tolu Orimoloye’s
  LinkedIn profile at LinkedIn URL.

• What are Tolu Orimoloye’s work email addresses?  

  Tolu Orimoloye’s work email addresses are
  [email protected] .

• What company does Tolu Orimoloye work for?  

  Tolu Orimoloye works at
  Globacom