
Tom Cappucci
• Over forty years of visionary leadership experience focused on consistently achieving daily operational goals with distinctive customer service... | Indianapolis, Indiana, United States
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Tom Cappucci’s Emails tc****@iu****.edu
Tom Cappucci’s Phone Numbers No phone number available.
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Tom Cappucci’s Location Indianapolis, Indiana, United States
Tom Cappucci’s Expertise • Over forty years of visionary leadership experience focused on consistently achieving daily operational goals with distinctive customer service and strategic property management. • In-depth knowledge of operational, financial and personnel business functions for multi-faceted organizations. • Servant leader approach in coaching and mentoring executive teams and nurturing staff development, respecting each team member’s contributions. • Recognized leadership and organizational skills in effectively directing business, association and non-for-profit teams, monitoring operation-specific key performance indicators. • Skilled in creating a culture of innovation, encouraging all team members to participate in adding business value to the organization through creative ideas, programs and processes. • Strong communication skills that build a collaborative team through a calm and direct approach. • Energetic presentation style that engages participants and inspires improved performance.
Tom Cappucci’s Current Industry Valparaiso University
Tom
Cappucci’s Prior Industry
Invereness Hotel And Conference Center
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Inverness Hotel And Conference Center
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International Association Of Conference Centres
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University Place Conference Center And Hotelflik Conference Centers
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Flik Conference Centerscompass Group North America
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International Association Of Conference Centers Americas
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Pompan Hospitality Global
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Darden School Of Businessflik Hospitality
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Crowne Plaza Union Station
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Valparaiso University
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Work Experience

Valparaiso University
Advisory Board Member - Customer Experience Certificate Program
Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Crowne Plaza Union Station
General Manager
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Darden School Of Businessflik Hospitality
General Manager - Inn at Darden Conference and Event Center
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Pompan Hospitality Global
Vice President
Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
International Association Of Conference Centers Americas
President
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Flik Conference Centerscompass Group North America
General Manager
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
University Place Conference Center And Hotelflik Conference Centers
General Manager
Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
International Association Of Conference Centres
Director/Officer
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Inverness Hotel And Conference Center
Director of Operations
Tue Dec 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Invereness Hotel And Conference Center
Director of Conference Services
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)