
Tomasz Nowak
With 20+ years of experience in Customer Services, I am a Director Customer Experience at Cisco, where I... | Katowice, Katowice, Poland
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Tomasz Nowak’s Location Katowice, Katowice, Poland
Tomasz Nowak’s Expertise With 20+ years of experience in Customer Services, I am a Director Customer Experience at Cisco, where I lead the EMEA Security and Collaboration technologies in 2 centres. I manage an engineering organisation of 150 people, delivering high-quality support and professional services to our clients. My core competencies include project delivery, multinational team management, strategy, new opportunities, and organisation engagement. I was one of the first hires in Cisco Krakow to set up a new centre through hiring, people development, and culture building. I have a MSc in Telecommunication and a certificate in Business Psychology for managers. My mission is to create value for our customers, partners, and employees through innovation, collaboration, and excellence.
Tomasz Nowak’s Current Industry Cisco
Tomasz
Nowak’s Prior Industry
Siemens
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Nortel Networks
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Nortel
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Nokia Siemens Networks
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Cisco Systems
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Cisco
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Work Experience

Cisco
Director Customer Experience
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cisco
Senior Manager Technical Services
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Cisco Systems
Manager Technical Services
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Nokia Siemens Networks
Lead Solution Consultant
Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Nortel
Project Manager
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Nortel Networks
Service Account Manager
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Nortel Networks
Technical Support Manager
Sun Feb 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Siemens
GSM Project coordinator
Sun Sep 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)