
Tomasz Pec
A sales and operations-oriented manager with wide and successful experience in the management of the customer service businesses... | Warsaw, Warsaw, Poland
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Tomasz Pec’s Emails to****@te****.com
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Tomasz Pec’s Location Warsaw, Warsaw, Poland
Tomasz Pec’s Expertise A sales and operations-oriented manager with wide and successful experience in the management of the customer service businesses in domestic and international markets and in the development and implementation of customer operations and strategic plans. A hands-on problem solver, team leader with a high rate of achievement in organic growth of the quality management, service assuarance and provider management - locally and worldwide. Excellent written and verbal communication skills with an eye for detail. Extremely productive in a high volume, high stress, operational environment. Good motivator with a "can do" attitude towards Sales and Business Development. Wide international experience in broadband Wholesale and International carrier business, including residential periods in Sweden and Germany. Specialties: •Strategic service and quality management towards key accounts for wholesale broadband services-IP, Voice, Capacity and Co-location •Planning and development of efficient customer support operations •Relationship management with incumbents, telecom operators, carriers, ISPs, content providers, system integrators, large corporations, financial institutions •Strategic sales support and business development in a cross-border and multi-cultural environments •Supplier management, procurement and hard execution •Continuous improvement mindset
Tomasz Pec’s Current Industry Telia
Tomasz
Pec’s Prior Industry
Telia Sverige
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Telia Carrier
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Telia
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Scandinavian Polish Chamber Of Commerce
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Work Experience

Telia
Service Assurance Manager - Sales Region CEE, Middle East & Africa
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Scandinavian Polish Chamber Of Commerce
Management Board, Swedish Business Club
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Telia Carrier
Service & Quality Manager - Sales Region Central and Eastern Europe
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Telia Sverige
Service Manager - Sales Region NORDICS & BALTICS
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Telia Sverige
Operational Development Manager at Global Customer Service Center
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)